Head of Infrastructure & Technical Support Unit

We are looking for a new team member, to fill vacancy in Information Systems & Infrastructure Department

HEAD OF INFRASTRUCTURE & TECHNICAL SUPPORT UNIT (M/F)

JOB DESCRIPTION                                                                                                                   

Responsibility for leading a team in charge for a smooth operation of the Bank’s IT infrastructure.

MAIN RESPONSIBILITIES:

Network Administration:

• Configuration and Setup: Setting up and configuring network hardware (routers, switches, firewalls) and ensuring proper network architecture.
• Monitoring: Continuously monitoring network performance, identifying issues, and troubleshooting problems to maintain optimal performance and security.
• Security: Implementing and managing network security measures, including firewalls, intrusion detection systems, and VPNs to protect against unauthorized access and cyber threats.
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Server Administration:

• Installation and Configuration: Installing and configuring servers, ensuring they are set up correctly to handle applications and data storage needs.
• Maintenance: Performing regular updates, patches, and upgrades to server operating systems and applications to ensure stability and security.
• Backup and Recovery: Managing data backup processes and disaster recovery plans to protect against data loss and ensure business continuity.

IT Infrastructure Management:

• Capacity Planning: Analyzing current IT infrastructure capacity and planning for future needs based on growth and technological advancements.
• Vendor Management: Managing relationships with IT vendors and service providers, including negotiating contracts and ensuring service level agreements (SLAs) are met.
• Compliance: Ensuring IT practices and systems comply with relevant regulations and standards, such as data protection laws and industry-specific guidelines.

Continuous Improvement:

• Performance Optimization: Regularly reviewing and optimizing IT systems and infrastructure to enhance performance and efficiency.
• Innovation: Staying up-to-date with emerging technologies and best practices to recommend and implement improvements that can benefit the bank's IT environment.

REQUIRED PROFILE

• Min 5+ year of relevant experience, preferably in the banking industry
• Excellent managerial & communication skills
• Structured approach to diagnosing issues, developing and evaluating solutions, and implementing fixes
• Readiness  for continuous learning
• Experience with large scale systems administration
• Strong knowledge of Windows server infrastructure
• Strong knowledge of VMware infrastructure
• Knowledge of Linux system is an advantage
• Understanding of TCP/IP and networking
• Shell and general scripting experience will be considered as an advantage
• Knowledge of monitoring systems, such is Nagios is an advantage
• Knowledge of Information Security principles and policies
• Documentation skills
• Fluent in English

If you are interested, please submit your CV in English.

Only short-listed candidates will be notified.