Head of Operational Excellence

Key responsibilities:

• Responsible for banks project delivery and process optimization;
• Facilitate Corporate Project Portfolio Management process in all required aspects;
• Facilitate Process Management within organization and support continuous process management improvement activities;
• Responsible for Change management administration;
• Manage and/or coordinate specific projects/programs in order to meet required Project/Program Benefits;
• Responsible for the direction of very large project with major sub-projects or a program of interrelated projects, ensuring integration, coordination, timing and consistency of process throughout;
• Tracking and reporting on performance of project portfolio on the Company level;
• Support continuous Portfolio and Project management methodology improvement activities.
• Support process improvements and standardization across the organization using best practice techniques and methodologies (such as Lean, Six Sigma, Voice of the Customer)
• Provide hands-on team facilitation, coaching, mentoring and/or training and process improvement subject matter expertise to process/product owners.
• Develop and maintain Business Process Management System 
• Develop, maintain, improve and insure efficient execution of Corporate Portfolio management process and its related components and bodies;
• Work with owners/sponsors, project managers and teams to ensure integration, coordination, timing and consistency of project portfolio;
• On the individual Program level:Lead process of projects/sub-projects prioritization so it to meet the goals and objectives of program
• Ensure satisfactory liaison with internal customers at all levels
• Oversee selection and appointment of services and resources to the sub-projects
• Resolve resource conflicts
• Ensure that targeted Program Benefits are achieved;
• Implementation, management and continual refinement of the portfolio/project/program/process management methodology, guidelines and policies;
• Review and analyze all proposed projects (based on Project Documentation), help initiator to evaluate and prioritize them;
• Report on regular basis and/or on request to project owners/sponsors, top management and direct superior;
• Support process improvements and standardization across the organization using best practice techniques and methodologies and report on progress to relevant stakeholders and direct superior
• Other responsibilities and deliverables agreed within the Project, Portfolio and Process Management Department.
• Other responsibilities and tasks given by supervisor;
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For the good start you will need:

• University degree 
• Minimum Seven (7) years of experience in the PM area
• Formal PM certificate (PMP or similar) or Lean Six Sigma certificate is beneficial
• Skilled in strategic planning
• Skilled in the tools and techniques of project/program/portfolio management
• Excellent working knowledge and experience with Microsoft Project 
• Excellent knowledge of English language
• Excellent understanding of business and PM processe

 You will enjoy:

• Working in a dynamic environment
• Competitive benefits and great working conditions
• Ability to grow and thrive through the company