Konkurs je deaktiviran. Na zahtev poslodavca, konkurs je deaktiviran dana 09.08.2013 pre isteka prvobitno postavljenog roka.

Help Desk Agent

NCR d.o.o.

Beograd

do popune

2 izvršioca ugovor puno radno vreme

NCR d.o.o.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia. For our office in Belgrade we are looking for several motivated:


Help Desk Agents


Position Summary & Key Areas of Responsibility:

  • Position will provide support to NCR’s Clients, Customer Engineers and partners
  • Support will include answering incoming phone calls, emails or tickets from clients and field engineers
  • Monitor the notification and ticket queue screens
  • Remotely resolve tickets with a remote resolution opportunity
  • Dispatch to the appropriate teams for resolution


Basic Qualifications:

  • Fluent in German
  • 0-1 years of IT experience  
  • Innovative attitude
  • Stress resistant
  • Team player
  • Flexible
  • Strong Technical capability


Preferred qualification:

  • MCSE – Microsoft Certified Systems Engineer
  • MCSA – Microsoft Certified Systems Administrator

 


 

Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.

How to apply

In order to process applications candidates are required to apply online via our NCR Careers website http://www.ncr.com/about-ncr/careers.
Look for our worldwide career opportunities and search for the Incident Management Specialist (JR number 611256). The application process takes approx. 15 Minutes.

For any questions please send email to sandra.vasic@ncr.com

 

Deadline: Until position is filled.

    Konkurs je deaktiviran. Na zahtev poslodavca, konkurs je deaktiviran dana 09.08.2013 pre isteka prvobitno postavljenog roka.

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    Beneficije

    • Flexible working hours
    • Private health insurance
    • Education, professional development
    • Awards, bonuses, gifts
    • Sport and fitness
    • Food and drinks
    • Trainings, courses, conferences

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