IP Network Engineer

Company Overview:

ZTE Corporation is a global leader in telecommunications and information technology. The company is committed to providing integrated end-to-end innovations to deliver excellence and value to consumers, carriers, businesses and public sector customers around the world to enable increased connectivity and productivity. Founded in 1985, ZTE is listed on both the Hong Kong and Shenzhen Stock Exchanges.

ZTE Corporation has a representative office in Serbia and registered and established ZTE d.o.o Beograd - Novi Beograd. It has been trusted and recognized by many customers. Establish a long-term cooperative relationship with mainstream Serbian communications operators.

About the Opportunity:

The aim of this position is to ensure the smooth and uninterrupted operation of the IP network of assigned clients, integration and migration of telecommunication network system, post-sales project implementation and technical support for telecommunication network equipment such as on-site survey, installation, commissioning and maintenance.

Responsibilities:

• Implement IP network solutions in lab or customer network, including on-site survey, installation, commissioning, Integration, acceptance test and migration;
• Prepare and follow up the technical implementation plan;
• Coordinate with customer and partners;
• Provide technical support on Fault restoration, Software upgrade, NE Expansion, NE Migration,etc;
• Keep close contact with R&D to handle and track customer complaint, request and problem till closure;
• Ensure the SLA of service tickets and customer satisfaction;
• Reporting as customer requirement and ZTE management requirement;
• Provide the official documentation to facilitate deployment, integration and configuration of the platform elements;
• Manage Products Technical Documents and Software Release;
• Provide technical guidance, consultancy, support, training and problem resolution to customers/partners;
• Secure the functionality and technical quality of deliveries in customer projects;
• Provide technical support to sales team. e.g. new business notice, RFQ support, technical presentation and clarification;
• Cooperate with customer and keep relationship with customer.
• Reference: 3mcVRhmbQI4h1OvDVY8PDdrXvK_v0jd6tivAX805nTY.

Requirements:

• Good IP network knowledge, including but not limited MPLS, SR, L3/L2vpn etc.;
• Good communication with customers, organize meeting ability, deep analyze customer requirements;
• IPBB/Metro-E network Design/Planning/Building/Troubleshooting experience CCIE/HCIE certification preferred;
• Bachelor or Master Degree in Electronics, Telecommunications, IT or other technical related majors;
• Native Serbia speaker and have a good command of English.

Employee Compensation Package & Perks:

The company offers a satisfactory salary, continuous training and excellent working conditions. We can negotiate the salary in detail after finishing all the interviews