During the ongoing growth, we are one of the top outsourcing companies in Serbia and we are looking for a new colleague. We have over 120 employees at 5 different locations with following departments: Call Center, Back Office, Controlling and IT.
To expend our IT team, we are looking for you as: IT & CRM Administrator
Your profile:
- Completed IT training (FON, IT Academy etc.)
- Very good knowledge of Windows Systems
- Excellent knowledge of MS Office
- Experience with network technology is an advantage
- High flexibility (e.g. emergency service)
- Team player with commitment and solution competence
- Willingness to travel between our locations
- Readiness for getting new knowledge and experience
- Good knowledge of English, German is advantage
Your area of responsibility:
- Helpdesk support (Troubleshooting, User-Management, VPN-Settings, Server etc.)
- CRM system support
- Coordination with extern IT support companies and IT Service providers (Provider, CLC software provider, CRM Systems, SQL etc.)
- Further development and optimization of system-relevant processes
Our range:
- Private Health Insurance
- Education and training in Austria and Serbia
- An exciting challenge in a future-oriented company
- A lot of freedom for initiative and creative ideas
- A company that looks forward to your cooperation
We are looking forward to your written application and CV.
International Call Center Marketing
ICM International Call Center Marketing d.o.o je međunarodna outsourcing kompanija sa 150+ radnih mesta. Kompanija je osnovana 2014. godine i integrisana je u međunarodnu korporativnu strukturu na četiri lokacije: u Beogradu, Nišu, Lincu i Banjaluci. Zadovoljstvo naših klijenata je u središtu našeg delovanja - to nas je učinilo jednim od vodećih pružalaca outsourcing usluga. Kombinujemo individualni pristup sa najvišim stepenom tehničke kompetencije, a sve sa ciljem da fokus naših klijenata ostane…
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