Job Summary:
Reporting to the Global Network Manager, the IT Network Systems Engineer is responsible for designing, implementing, and managing gategroup’s local, metro & wide area network, partner connect and wireless infrastructure. The ideal candidate will work closely with the Network L3, engineering and application teams In troubleshooting related network issue.
Main Duties and Responsibilities:
- Administration, support and maintenance of networks including LAN, MAN, Wi-Fi, WAN, SD wan & Partner connects
- Administration, support and maintenance of a Zero Trust Network in a versatile and highly dynamic environment
- Select and implement security tools, policies, and procedures in conjunction with gategroup’s security team
- Troubleshoot, resolve, and communicate 2nd level networking issues to other employees.
- Perform root cause analysis of critical outage and incidents
- Maximize network performance through ongoing monitoring, maintenance, capacity management and lifecycle management, ensure runbooks are up to dated.
- Ensure compliance, compatibility, security, and optimized integration between solutions in our landscape
- Support the Infrastructure cloud team with cloud network solutions
- Contributor to disaster recovery planning and execution
- Maintain current knowledge and understanding of security and networking best practices to offer the best solutions and protection to gategroup’s digital footprint
- Participation on an on-call rotation for a 7-day period (10pm – 8am during weekdays and one weekend) should be expected every 4 weeks.
- Shift work in two shifts, changing shifts every week
Qualifications:
- Expert knowledge of core routing and switching network design principles, best practices, and related technologies
- Ability to learn new technologies quickly
- Ability to document support processes and Knowledge Base Articles.
- Proven experience and success with LAN, WAN, and WLAN design and implementation
- Proven experience with network planning, network security principles
- Experience with Cloud network design (Microsoft Azure & AWS).
- Hands-on experience with technology from various vendors
- Highly self-motivated and directed, with keen attention to detail
- Experience in implementing and managing Zero trust networks desired
- Ability to work on in non-office hours on demand in case of high severity incident and / or network maintenance.
- Understanding of key infrastructure technologies and associated architectural considerations.
Education:
- Bachelor’s degree in Information Technology
Work Experience:
- 2 years + working experience in a Network engineer role
- 3 years + in an IT infrastructure role
- Work experience in a large multinational, matrix structured company
Language / Communication Skills:
- Excellent English skills.
- Any other major European Language preferred, but not required.
gategroup Services
Gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. We provide passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup deliver operational excellence through the most extensive catering network in the aviation industry, serving more than 700 million passengers annually from over 200 operating units in over 60 countries/territories across…