IT Support Specialist

Key responsibilities:

• Installing, configuring and updating computer hardware, software, systems, networks, printers and another equipment
• Responds to problems on equipment and applications and assists in troubleshooting and resolving challenges
• Setting up accounts for new users and participate in identity management and access rights management process
• Actively participate in ensuring business continuity of the Bank, through the monitoring of IT systems and services 
• Participates in the incident management process
• Participates in IT client equipment procurement planning 
• Cooperate with other parts of the organization when it comes to cross-functional business processes
• Operational management of the development and implementation of security policies, standards, guidelines and procedures to ensure the information in IS 
• Creating and filling the knowledge database and operational manuals with solution descriptions of solved incidents and problems
• Responsible for creating and keeping up to date IT operations documentation
• Compiles and executes all operational and administrative reporting to line management
• Additional responsibilities related to IT Operations 
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For the good start you will need:

• Knowledge of IT systems, IT equipment and tools
• At least 1 year experience in IT
• Relevant education in IT field 
• Fluency in English

 You will enjoy:

• Working in a dynamic environment
• Competitive benefits
• Great working conditions
• Ability to grow and thrive through the company