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M Plus Serbia is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.
We are looking for an Implementation Coordinator to join our team!
If you are proud of your organizational and people skills and is it easy for you to communicate in English, take a closer look at the main duties:
Management of installation activities, products and services procured by the customer, and third-party products and services for customers
The provision of services such as equipment upgrades, redeployment, and site preparation services
Creating Service requests
Analyzing and reviewing works and adding jobs to the main schedule
When inputting the job into the schedule ensure the scope of work is accurate and more detailed if possible
Capturing Main contractor information and adding to the schedule
Sanity checking site-specific documentation and SOW to ensure no discrepancies or omissions
Ensuring all relevant details are received for jobs that require it, relevant passes, HW deliveries, etc
Ensuring all ad hoc jobs are added to the schedule
Production of Weekly / monthly project Reports if required (mainly consists of install data – number of installs, number of stores, types of installs)
Liaising with all relevant teams involved in project delivery to ensure all steps are in place for smooth delivery
Participating in weekly governance calls
Reporting trends/issues, identifying and highlighting project risks
Liaising with 3rd parties as relevant to engage work requests and procure critical site information
Preparing correspondence letters, emails, etc. and assisting in the preparation of presentation
Computer skills (especially knowledge of Microsoft Outlook and Excel)
What you will get from us:
Daily shifts (10h-18h)
Hybrid model of work
Opportunity to develop skills through paid training
Work in a large, international team
Work in modernly equipped offices located in the heart of the business centre in New Belgrade
Advancement opportunities/Career development
Possibility of conversion to a contract with a client with all of the benefits included
If you want to give yourself a try in the new role, apply with your CV in English and join us!
Only shortlisted candidates will be contacted. Good luck!
Konkurs je istekao.
M Plus Serbia
Pozdrav od Mplus Serbia tima! Mplus grupa oformljena je od strane evropskih lidera u okviru Business Proces Outsourcing (BPO) industrije. Samim tim, dugogodišnje lokalno poznata Trizma se priključila istoj. Naša mreža okupila je preko poznavaoce preko 30 jezika i saradnike u preko 56 zemalja. Negujemo radnu atmosfteru gde svako može da pokaže ideje i razvija se u smeru svoje vizije. Verujemo u vrednost raznolikosti, kao i učenje kroz deljenje iskustava. Ukoliko govorite i jezike kao što su: engleski,…
"Trenutno sam na poziciji kontakt centar menažera, a počela od korisničke podrške pre malo više od 10 godina. Mplus mi je kroz godine dao prostora za razvoj karijere, to je ono što motiviše mene i ... " Pročitajte celo iskustvo
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Napomena: Poslovi.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.
