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Implementation Coordinator UK

Trizma d.o.o.

Beograd

28.10.2021.

ugovor puno radno vreme online intervju za posao

WE’RE HIRING

Implementation Coordinator UK

 

Trizma is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.

We are offering:

  • Career and skills development opportunities and trainings
  • An international and diverse work atmosphere
  • A competitive salary packages
  • Trizma benefit package (a day off and a present for birthday, various discounts etc)
  • Casual workplace environment
  • 40-hour work week

We are looking for:

  • High School Diploma - IV level of education (SSS) is mandatory
  • University Degree is preferred
  • Advanced knowledge of English language
  • Experience in similar jobs, as well as in project management
  • Computer skills (especially knowledge of Microsoft Outlook and Excel)

Duties and responsibilities:

  • Day to day management and delivery of installation services across a number of clients
  • Becoming the Single Point of Accountability for delivery and installation activities
  • Ensuring that all deliverables are fulfilled on-time, within budget and meets the customer expectations
  • Coordination & communication with customers, suppliers and internal colleagues
  • Responding immediately to customer or supplier concerns or problems and taking ownership until a successful resolution is achieved
  • Overall Project Management & Planning capability
  • Coordinating and monitoring the performance of suppliers in maintaining the timeframe & quality of the materials & services delivered
  • Ownership of all customer issues and needs that are voiced or observed and acting appropriately
  • Responsibility for all NCR assets that will be used in the delivery of customer services (drawing & manuals, tools, software, vehicles, documentation, and intellectual property), or as assigned by management
  • Responsibility for accurate and prompt reporting of calls and activity, as well as other reporting as required
  • Capturing detailed customer asset information and other data required to complete any invoicing or billing activities
  • Building working relationships with customers and develop informal communication channels with customer account at the local level (branch, store or office)
  • Representing NCR in a manner that reflects positively on the image and reputation of the company

    Trizma

    Pozdrav iz Trizme! Postani deo Trizma tima i podeli svoja znanja, veštine i poznavanje stranih jezika na projekatima koje vodimo. Radimo na različitim aktivnostima u okviru Customer Care/Help Desk/Operations/Process Coordination/Data Analytics procesa. Radimo za kompanije iz raznih industrija. Za kompanije iz naše zemlje, iz Amerike, iz Nemačke, UK...Komuniciramo sa korisnicima iz 54 zemlje širom sveta. Cilj nam je da svako od nas učestvuje u kreiranju okruženja u kome svako ima mogućnost da primeni ... Saznajte više

    Iskustva zaposlenih

    "Prijatna radna atmosfera = super ljudi = i sve cool Pozdrav, ja sam Dejan. U Trizmi radim kao Tim lider jednog od timova koji komunicira sa korisnicima na nemačkom jeziku. Moram vam priznati, da je svaki ... " Pročitajte celo iskustvo

    Beneficije

    • ZABAVNI SADRŽAJ
    • EDUKACIJA, PROFESIONALNI RAZVOJ
    • OBUKE, KONFERENCIJE
    • TIMSKA DRUŽENJA
    • NAGRADE, BONUSI, POKLONI
    • PORODICA I RODITELJSTVO
    • KOMPANIJSKI POPUSTI
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