Our 5 years experienced Company has opened a new office in Belgrade and is looking for full time candidates to start a new department.
Italian Customer Support Agent
- Manage large amounts of incoming chats and email
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
The right candidate should have:
- Perfect written and verbal skills communication in Italian and English
- Ability to multi-task, prioritize, and manage time effectively
- Good knowledge of Computer and Microsoft package
- Customer orientation and ability to adapt/respond to different types of characters
We are offering:
- An open environment in a dynamic team
- Attractive modern company premises
- Attractive salary
Deadline for applications: 22.05.2019.
Vulkan Lab Solutions d.o.o.
- SRBIJA, Beograd, Gramšijeva 2
- PIB: 111242660
- Matični broj: 21447854