Limo Dispatcher

Limo Dispatcher

Location: Onsite – Novi Sad, Serbia

We are a Novi Sad-based call center providing high-level dispatch and customer support for U.S.-based limousine and executive transportation companies. We are currently hiring a professional and experienced dispatcher to join our team onsite in Novi Sad.

This is not an entry-level position. The ideal candidate must have at least 2 years of experience in the U.S. limo/black car industry and hands-on experience with SantaCruz dispatch software.

Key Responsibilities

• Assign and manage daily trips for drivers and affiliate partners across the U.S.
• Communicate clearly with English-speaking clients and drivers via phone, chat, and email.
• Handle last-minute scheduling changes, urgent trip requests, and issue resolution.
• Monitor flight schedules and ensure timely airport pickups.
• Work closely with team members to deliver top-quality, reliable service.
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Requirements

• Minimum 2 years of dispatch experience in the U.S. limo/black car industry.
• Hands-on experience with SantaCruz Dispatch Software is required.
• Strong written and spoken English communication skills.
• Ability to work under pressure, multitask, and stay organized.
• Proficiency with Microsoft Excel, Word, and general computer tools.
• Strong customer service orientation and problem-solving skills.

What We Offer:

• Competitive salary.
• Stable, long-term position in a growing international company.
• Opportunity to work with premium U.S.-based clients.
• Supportive and professional team environment in our Novi Sad office.
• Room for internal advancement and professional growth.

Ready to join a team that values experience, reliability, and professionalism?
Apply now to take the next step in your dispatch career — right here in Novi Sad!