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Konkurs je istekao.

Logistics Support Operator

Kuehne+Nagel d.o.o.

Beograd

12.12.2021.

ugovor puno radno vreme

Logistics Support Operator (m/f)

Belgrade

If you are interested in providing an excellent customer experience and working in a diverse and fast-growing environment, do not hesitate to learn more about this vacancy.

Your Role

You will be responsible for first-line support to our regional companies and efficiently resolving all requests and queries. Together with the team, you will build improvement possibilities in order to offer the best quality and efficiency in the service provided.

Key Responsibilities:

  • Providing outstanding customer support by offering first-line assistance to customers with all possible queries in regards to logistic service provided
  • Offering exceptional service via direct contact, demonstrating accountability and efficiency
  • Ensuring all necessary changes are made in the system
  • Following established guidelines in order to achieve the best possible quality of service offered
  • Ensuring data protection and data accuracy for all customer-related information

Your skills and experience

  • Excellent knowledge of the English language
  • PC literate (Word, Excel, Outlook, Internet)
  • Minimum high school diploma
  • Ability to follow defined processes and procedures
  • Customer service orientation

We offer an exciting position in a dynamic and motivated team, development possibilities, and a nice working atmosphere.

With more than 73,000 employees at 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies. Its strong market position lies in sea logistics, air logistics, contract logistics, and overland businesses, with a clear focus on providing IT-based supply chain management services.

Kuehne+Nagel is operating three Shared Service Centers (SSC) worldwide. The Shared Service Center EMEA, based in Belgrade, is serving the regions of Western Europe, the Middle East, and Africa as an internal service provider, being responsible for the handling and execution of operational tasks within the organization. The SSC Belgrade was founded in 2009, with significant growth since then, and nowadays employs more than 1.400 employees for more than 40 different countries in Western Europe, Middle East, and Africa. The SSC performs global and standardized processes mainly back-office tasks, for the internal customers.

    Konkurs je istekao.
    Upoznajte poslodavca Kuehne+Nagel d.o.o.

    Kuehne+Nagel d.o.o.

    In 1890, August Kuehne and Friedrich Nagel founded Kuehne+Nagel in Bremen, Germany. Since then it has grown into one of the world's leading logistics providers. Today, the Kuehne+Nagel Group has approximately 76,000 employees at some 1,400 locations in over 100 countries. We deliver integrated solutions ... Saznajte više

    Beneficije

    • WE TAKE CARE OF OUR EMPLOYEES. YOUR WELLBEING IS IMPORTANT TO US.
    • PARTIES AND FUN ACTIVITIES TO CELEBRATE IMPORTANT DATES AND HOLIDAYS.
    • IMPROVE AND DEVELOP WITH OUR E-LIBRARY AND DISCOUNTS FOR LANGUAGE SCHOOLS.
    • DRIVING TO WORK? NO PROBLEM! YOU WILL ALWAYS HAVE A PLACE TO PARK.
    • REMOTE WORK IS POSSIBLE FOR CERTAIN OFFICE POSITIONS.
    • YOU RECEIVE EVERYTHING YOU NEED TO PROPERLY PERFORM YOUR TASKS.
    • FUN AND GLOBAL COMPETITIONS FOR YOU AND YOUR FAMILY MEMBERS.
    • IN AGREEMENT WITH YOUR TEAM, YOU ARE FREE TO ORGANIZE YOUR TIME HOWEVER YOU PREFER.
    • AFTER TWO YEARS, YOU RECEIVE PRIVATE HEALTH INSURANCE AND BENEFITS FOR YOUR FAMILY MEMBERS.
    • AROUND 4500 COURSES AVAILABLE ON OUR INTERNAL LEARNING PLATFORM.
    • BUILD STRONG RELATIONSHIPS WITH TEAMMATES ON ORGANIZED OUTDOOR TEAM RETREATS.
    • WE PARTNERED WITH FITPASS TO PROVIDE YOU AND YOUR FAMILY WITH GYM PRIVILEGES.
    • A COMPANY RESTAURANT WITH VARIOUS HEATHY MEALS EVERY DAY AND COFFEE VENDING MACHINES.
    • COMMUTING IS NOT A PROBLEM WITH KUEHNE+NAGEL BUSES FROM VARIOUS PARTS OF THE CITY.
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