Monitoring System Coordinator

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Monitoring System Coordinator

The project ‘Cross-border Institution Building - CBIB+ Phase IV’ is a multi-beneficiary project funded by the European Union and implemented by a consortium led by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH in partnership with STANTEC sa/nv from Belgium. The CBIB+ Phase IV is the extension of the CBIB+ Phase III (January 2019 – May 2022) for an additional period of 3 years (June 2022 – May 2025). 

The second generation of cross-border cooperation (CBC) programmes at intra-Western Balkans borders under the 2014-2020 Instrument of Pre-accession Assistance (IPA II) is at its zenith of implementation, while the third generation is to commence implementation in a few months, following the recent adoption of the 2021-2027 programme documents. In addition, following the entrustment of budget implementation tasks, some of the programmes are being and will be implemented in indirect management by the IPA II and III beneficiaries instead of by the Delegations of the European Union (DEU). Despite the simplifications introduced under IPA II & III, managing, and coordinating cross-border cooperation programmes remains complex. There is therefore a need for technical and logistical support to a wide network of stakeholders to act in a coordinated, consistent, and harmonised way. 

CBIB+ Phase IV will therefore focus on the following areas:

1. Support and improve CBC performance monitoring and quality tools at all levels
2. Provide capacity building assistance, including for strengthening the participation of local authorities and for communication
3. Support and enhance networking and cross-border management capabilities as well as best practice and sharing of experiences (capitalisation and dissemination) among CBC stakeholders in the WB
4. Develop and make communication/visibility products/narratives based on story telling tailor-made to different audiences. 

The consortium is currently recruiting a junior non-key expert to act as monitoring system coordinator, whose engagement is meaningful under the first area activity of the CBIB+4. He or she must meet the following minimum requirements: 

• University degree in the field related to task or alternatively 10 years of relevant general professional experience
• Fluency in any of the official languages of the Western Balkans countries, preferably in Serbian, Croatian, Bosnian or Montenegrin languages
• Fluency in both written and spoken English
• Computer literacy
• At least 7 years of general professional experience
• At least 5 years of professional experience in data entry and processing, as well as analysis within information systems
• Experience in testing information systems and identifying bugs in their operation
• Experience in reviewing and filing of documentation, for instance: in relation to verification of clients’ claims. 
• Reference: vEiozOcSfGtU4FZrbUbZLSADzDUdpueWkjR25CD8Xuk.

In addition to the minimum requirements, candidates proving that they have acquired the following qualifications, skills and specific experience will have an advantage: 

• Experience gained in a regional or multi-national environment (e.g.: in the Western Balkans countries) and/or under an EU-funded project.

The location of the assignment will be in Belgrade (Serbia), with participation in CBIB+4 events in other Serbian towns and Western Balkans neighbouring countries.

Tasks and responsibilities of the expert

Primary responsibilities:

• To contribute to the administration and further development of a model for systematic result/impact measurement which functions as a monitoring tool aiming at improving the overall quality of IPA cross-border cooperation (CBC) programmes, their impact, effectiveness, and visibility, i.e.:
• To encode programmes, calls and projects into the system;
• To assist the beneficiaries in the submission of data into the system;
• To maintain user accounts – opening, modification, deletion, password reset;
• To assist the programme managers (contracting authorities, operating structures and joint technical secretariats) in the extraction of reports from the system;
• To carry-out continuous testing to identify any bugs in the system, report on them immediately and coordinate their elimination with the contractor in charge of the system maintenance;
• To contribute to any future updates of the system, by acting as a primary contact point for the contractor.
• To provide demand driven technical expertise to national authorities (OS, JTS) and other stakeholders with regard to aspects of functioning of the regional monitoring system;
• To contribute to the development of manuals and/or guidelines on the use of the regional monitoring system.

Other responsibilities:

• To contribute to regional coordination and interaction between cross-border cooperation stakeholders and target groups;
• To assist in the promotion of a cross-border community of practice;
• To assist to the compilation of a database of best practice examples.
• To assist with translation into national languages.

This position will last up to 220 working days, starting from September 2022 and ending by May 2025.

Please note that civil servants and other staff of the public administration of the beneficiary countries (Albania, Bosnia-Herzegovina, Montenegro, North Macedonia and Serbia) cannot be recruited as experts.

Please submit your motivation letter (max one page) together with your comprehensive CV only using the EU format available on the following web page: https://cbibplus.eu/templates-and-presentations/?download=9397. All interested candidates should send their CV in English indicating that the position or vacancy is CBIB+4 – monitoring system coordinator. No other supporting documents should be sent at this stage. The CV should be no longer than 4 pages. In case of CVs longer than 4 pages, only the content of the first 4 pages will be examined. At a later phase, successful applicants will be expected to document the relevant qualifications and experience in their CVs with copies of diplomas and certificates of employers. If the selection panel finds it suitable, only the best compliant candidates may be contacted for an interview.

Candidates submitting their CVs in a format or language other than the ones required in this vacancy announcement will not be considered for the position.