Title: Implementation Analyst
Location: Belgrade, Serbia
Working hours: 1st, 2nd and 3rd shift
Position Summary & Key Areas of Responsibility:
As a member of the Remote Deployment Support Team, candidate would be part of a team that provides installation support for installers out in the field deployment Aloha & Aloha Cloud POS systems. Candidate would be expected to provide professional, courteous, detailed and prompt technical support via the web and/or telephone for assigned NCR products and clients.
Basic Qualifications:
- Minimum two (2) years of computer helpdesk, technical support and/or technical customer service experience.
- Self-driven team player, dependable, and demonstrates the ability to manage multiple initiatives including daily, weekly and monthly tasks to support a rollout
- Experience with Windows 10 OS, Microsoft Suite, and Remote Desktop
- Assist with testing and modification of the solution for stability and deployment readiness
- Be able to quickly learn new NCR products and diagnostic techniques
- Possess excellent communication skills both written and verbal.
Preferred Qualifications:
- Associates or bachelor’s degree in IT or equivalent experience in a related field required
- POS deployment and or support of Aloha & Aloha Cloud POS systems
- Prefer 2 or more years of experience in hardware and software troubleshooting, analysis and resolution.
- Computer Information Systems, Network+, Microsoft or Cisco certification
- Relational database experience a plus.
NCR Voyix
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 15,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR Voyix transforms the stores, restaurants and digital banking experiences…
Iskustva zaposlenih
"As a technical lead of software engineers at a business banking software organization within NCR Voyix, I've found my role to be incredibly rewarding. Developing solutions that directly impact how financial ... " Pročitajte celo iskustvo
Beneficije
- Flexible working hours
- Private health insurance
- Education, professional development
- Awards, bonuses, gifts
- Sport and fitness
- Food and drinks