Network Support Generalist

Join us in our Excellence Center in Belgrade! 

We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most customer-centric, and sustainable Engine focused MRO worldwide.

Working with an extensive network of partners and business development offices in Europe, the USA, Asia and the Middle East, we offer comprehensive, fully customized solutions for the Maintenance, Repair and Overhaul of aircraft engines, airframes and components sales business including impeccable technical support to over 500 customers worldwide. Our mission: We safely power your flight.

To start your talent journey with us, apply now as:

Network Support Generalist

Location: Belgrade

The Network Support Generalist within the Safety & Compliance department of SR Technics Line Maintenance assists line maintenance operations in driving all technical aspects and overseeing key areas such as technical documentation management, process development and standardization, training and authorizations management, performance management, and continuous improvement.

Your responsibilities:

• Assist in the management of Network Support processes
• Edit and/or publish, and maintain standardized procedures within the LMAG Process Landscape
• Ensure all processes are allocated correctly within the LMAG Process Landscape
• Monitor the expiry dates of documents within the LMAG Process Landscape
• Manage customer relevant documentation
• Support access to customer data via customer and/or OEM platforms
• Ensure the performance (KPIs) of customers is monitored and data recorded / analyzed against contractual targets
• Maintain technical training records and coordinate EASA, company and functional training
• Support the onboarding of new staff
• Revise the Training Manual and set training requirements
• Control Evidence of Current Experience of Certifying staff and coordinate remedial actions as necessary
• Assess documentation and training requirements for the EASA Part-145 Certification Authorization (initial, renewal, change, revoke) and Special Authorizations (EGR, BSI)
• Produce Training Overview and monitor the expiry dates of the courses, Certification Authorizations and Special Authorizations
• Maintain the capability matrix of staff Company Authorizations & Qualifications
• Create and distribute important information via Advisory Notices and Training Letters with relevance to EASA Part-145 regulations and occurrence reports
• Assist the Aviation Compliance Manager to fulfill National Aviation Authority (NAA) requirements
• Provide support to Line stations during customer / authority audits
• Initiate / support CI projects within responsibilities of Network Support
• Reference: _XV9TKgcstmx6BIqfSdYoWTy19YlVT85Y5lwRG1UaWU.

Your profile:

• Familiarity with Aerospace MRO business and industry regulations, with preferred experience and/or education in Line Maintenance and quality
• Strong analytical skills, attention to detail, accuracy, and time management
• Fluent in English

Your chance:

• An attractive position in a global and dynamic company
• Competitive employment conditions
• Opportunity for professional and personal development

Meet SR Technics Services | Belgrade (youtube.com)

Thank you for your interest.

By submitting your application, you give your consent that all personal data you have submitted here may be processed by us for the purposes of candidate selection process in our company.

Please note that only candidates who meet the listed requirements will be contacted.