Konkurs je istekao.

OPR Manager

LVH

Rad od kuće

25.07.2024.

bruto 2.000 - 3.000 EUR mesečno ugovor puno radno vreme 1, 2. i 3. smena

LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences.  LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends. 

The OPR Manager focuses on supporting the Sales Team in day-to-day sales operations tasks, proposal generation, negotiation with owners/property managers, as well as sourcing, managing, and optimizing relationships with homeowners and management companies (collectively Homes Managers).

Essential Functions:

  • Support Client Relations Team in qualifying leads
  • Manage/supervise OPR Coordinators in confirming the availability and pricing of suitable options for active requests (by communicating with owners and partners via text, email, or call)
  • Manage/supervise OPR Coordinators in developing proposals for active requests (this includes choosing the right properties based on the particular request, accurately preparing pricing and preparing a map of properties)
  • Support the Client Relations Team in answering any property-related questions during the negotiating process
  • Manage price negotiations with owners, guest contracts, financial and post-booking process
  • Build strong relationships with owners while keeping them engaged and informed about company updates
  • Assist the Director in Charge in special projects on as needed basis

Skills and Knowledge Qualifications:

  • 4+ years experience in hospitality, business development, real estate, sales, or related background preferred 
  • 1+ years of experience in managing a team
  • Experience with high luxury or high net worth owners is preferred but not required
  • Proper phone and email etiquette
  • Exceptional verbal and written English communication skills
  • Strong experience in CRM, Google Suite (especially Google Sheets/Excel), and other organizational tools
  • Knowledge of customer service principles and practices
  • Analytical and problem-solving skills
  • Multi-tasking capabilities and working effectively under deadlines 
  • Focuses and works together with team members in accomplishing work objectives.
  • Interacts in a way that gives them confidence in one’s intentions and those of the organization.
  • Makes customers and their needs a primary focus of one’s actions.
  • Sets high standards of performance for self-assuming responsibility and accountability. 

Compensation:

  • Competitive base salary commensurate with experience
  • Quarterly Bonus
  • 20 Days of Paid Time Off
  • 5 Days of Paid Sick Leave
  • 6 Days of Paid Holidays
  • Work Equipment Stipend
  • Private Health Insurance
  • Maternity Leave Bonus
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