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Order Management Assistent
Order Management Assistent
Organizes the logistics flow of products in order to reach the required customer satisfaction and meet the settled targets.
Responsibilities:
- Process and manages customer orders for shipment and communicates information to all relevant parties
- Confirms order and delivery time
- Tracks any new order in the system (standard EDI/manual sales orders/rush order)
- Registers and maintains prices of orders in the system
- Monitors order processing based on customer requirements
- Updates and maintains customers related master data
- Updates and follows customer portals (KPI, complaints, documentation)
- Achieves close and continuous contact with dispatch and transport teams to prevent any delivery failure
Your Profile:
- University degree in Economics/Logistics is advantage
- 2 years experience in Customer Service environment is advantage
- Fluency in English
- Advanced Excel skills
- Working experience with ERP systems is advantage
- Good communication skills, self starter and self motivated
For more information about NORMA Group please visit: normagroup.com
NORMA Group SEE, Batinska 94, Subotica, Serbia
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Norma Grupa Jugoistočna Evropa
NORMA Grupa je lider na svetskom tržištu u oblasti Tehnologije konstruisanih spona i spojnica. Nudi više od 35.000 proizvoda visokog kvaliteta i rešenja za gotovo 10.000 aktivnih korisnika širom sveta. Kompanija proizvodi i prodaje široku paletu inovativnih rešenja u kategorijama spona, spojnica i fluid programa za različite klijente u više od 80 zemalja. NORMA Srbija razvija i proizvodi najinovativnije, na plastici zasnovane, komponente i sisteme iz oblasti Tehnologija spajanja za automobilsku…
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"Naš kolega Dragan je deo Norma priče već 10 godina od kada je došao u našu kompaniju na poziciju Rukovodilac Održavanja. Ubrzo nakon te pozicije prelazi na poziciju Rukovodilac Razvoja a od 2013.…"Pročitajte celo iskustvo
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