People & Culture Coordinator

We have partnered with TXODDS, an innovative information technology company with over 20 years of experience in building a market-leading global platform for delivering low-latency streamed odds data. We are looking for a People & Culture Coordinator to join their team.

People & Culture Coordinator plays a vital role in ensuring the seamless integration of new employees, fostering a positive workplace culture, and supporting various human resources functions. This dynamic position involves a range of responsibilities, from coordinating onboarding processes to resolving employee relations issues and orchestrating engaging workplace events.
This key role will also ensure the smooth running of the office by centralising responsibility for IT and office facilities.

Key responsibilities:

Recruitment & Onboarding

• Managing the recruitment lifecycle from end to end, ensuring a proper starting process and role development, and providing ongoing recruitment support to our managers to ensure our Application Tracking System (ATS) is correctly maintained and monitored, and candidate experience is of a high standard.
• Lead the process of our onboarding experience for our new starters; liaising with Line Managers, streamlining processes as directed, maintaining the employee systems and carrying out regular audit checks. 
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Employee Engagement & Culture

• Act as a point of contact for employees on HR-related matters.
• Promote a positive work environment through employee engagement initiatives.
• Manage and run social events with the support of the social committee.
• Organise social calendar events as guided.

Performance Management

• Help maintain our performance management system, and support performance processes.
• Provide coaching and support to managers and employees on the performance processes.

Training & Development

• Work with Manager’s to identify training needs and use our funded training to eliminate skills gaps, as well as to develop in-house training as directed.
• Support the fostering of a culture of continuous learning and development.

Compliance & HR Administration

• Support compliance with all employment laws and regulations.
• Preparing HR documentation as required under Serbian law, ensure all documents are signed.
• Keeping BG staff records up to date on HRMS including uploading documents to holiday and sickness absence records.
• Managing employee benefits.
• Support maintenance of our P&C resource platforms (Confluence P&C Space).
• Carry out minor-level employee relations cases as directed, in addition to taking meeting minutes and generating relevant notices where required.
• Prepare key communications as directed.

Office and IT

• Prepare laptops for new starters/new users including setting up platforms and profiles.
• Ensure all laptop and equipment holders have signed documentation on receipt.
• Ensure that the Asset register is kept up to date.
• Ensure all defective equipment is repaired or replaced as soon as possible.
• Order and maintain levels of stationery, snacks and production materials.
• Assist staff in making travel arrangements if necessary (a self service platform is used).
• Liasing with Regus regarding resolution of facilities issues and needs, arranging services (meeting room booking, insurance, postage, telephone, internet service provider, cleaners, alarms, security, etc)
• Ensure the team is trained on compliance with the buildings’ safety regulations.

Qualifications and Experience

• Minimum 3 years of demonstrable, largely autonomous Human Resources and Office Management experience.
• Familiarity with HRMS and ATS.
• Intermediate IT literacy in the Office suite, Slack, and Zoom.
• Fluent in English and the ability to communicate effectively and concisely (both verbal and written).
• Excellent negotiating skills.
• Confident with stakeholders of all backgrounds.
• Ability to work independently under pressure and to tight deadlines and undertake multiple projects simultaneously
• Atlassian experience and other cloud system familiarity.
• Excellent time management.
• CIPD level 3 or equivalent is desirable.
• Familiarity with Performance management systems and Facilities management experience is desirable.

Only shortlisted candidates will be contacted.