Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
We’re seeking a solution-oriented and organized Project Manager who can operate as a “traffic controller” for field operations while ensuring exceptional customer service and communication. As a leader, you’ll play a critical role in leading large-scale logistics and technology installation projects — both in facilities and fleet vehicles — across the U.S. You will coordinate and support field technicians, manage customer expectations, and ensure timely, high-quality project delivery. This person should be Fluent in French since our client is based in France.
Your responsibilities will include:
- Managing day-to-day operations and scheduling for 10–20 field technicians.
- Overseeing office and in-vehicle technology installation projects (5,000–10,000 units).
- Acting as the key escalation point between technicians, customer support, and clients.
- Developing and maintaining project schedules within deadlines and budgets.
- Communicating proactively with clients, providing updates, reports, and resolutions.
- Defining and improving internal escalation and issue-tracking workflows.
- Supporting the future integration of app-based issue reporting systems.
- Maintaining accurate service documentation and ensuring Velogic data accuracy.
- Assisting with billing and reporting for service agreements and time & materials services
Job requirements
- 2+ years of project management experience (preferably in logistics or tech installations).
- Proven experience in logistics, particularly in trucking, support, or sales on the US logistics market.
- Fluency in English (spoken and written) is a must.
- Fluency in French (spoken and written) is a must.
- Strong communication and organizational skills.
- Proven ability to manage schedules and large-scale deployments.
- High attention to detail and commitment to customer satisfaction.
- Experience with conflict resolution and priority management.
- Salesforce or CRM experience strongly preferred.
- Post-secondary education preferred.
- Project Management certifications (PMP, PMI-SP, PSP) are a plus.
- Flexibility to adapt to changing demands and workflow systems.
Working conditions:
- Working schedule 8 am - 5 pm CET (European time)
- A supportive team
- Competitive Salary in USD
- Remote or office mode of work
- 10+ business days of paid time off
- English courses
- Equipment provided
We are eager to fill this position, if you are detail-oriented and thrive in a team setting, we encourage you to apply and become a part of our dynamic team.
Zelh
- Sjedinjene Američke Države, Inostranstvo, 5 Continuum Dr, Suite B, Fletcher, NC 28732, United States of America