General Manager

About the job:

You will play a key role in helping grow the company to its next level and shape its future. You will assess & propose ideas to improve the company’s business performance. You’ll have a voice at the table in directing company strategy. You’ll be handed the operational reins of a successful SaaS company, with a clear path to COO and full ownership of performance. 

About us:

RapidSeedbox is a remote SaaS company with a mission to provide online anonymity to people worldwide & to provide data accessible in fast, reliable, and private ways making public web data accessible to all.

We've been operating since 2008, serving thousands of active clients. With a clear vision for the future, our remote, passionate, and diverse team is continuously expanding, and we are on the lookout for talented individuals to join us on our exciting journey.

Watch the introduction video from our CEO & founder: www.youtube.com/watch?v=pZ_Z9yq4ZYI

Our core values are:

• Excellence in everything we do (“I go above and beyond”)
• Ownership and responsibility (“I own it”)
• Continuously push the limits (“I don’t accept no as an answer. No is just an option”)
• Openness & cooperation (“Everyone matters”)
• Reference: k1-7Uhx0lGW3FqMZfcerik8q05T3TQPTF6MAlrq82V0.

About the Role (Mission of the role):

The General Manager’s mission is driving sustainable, profitable growth at RapidSeedbox and leading day-to-day operations. This includes full P&L accountability, team leadership, and delivery of strategic goals.

This role combines strategic leadership with hands-on execution and is essential to the continued scaling of the business, with a focus on revenue growth, customer acquisition, team development, and operational efficiency.

Reporting directly to the CEO, the GM will serve as the right-hand and cross-functional efforts across a remote team of 20+ employees spanning marketing, sales, finance, IT operations, HR and focus on execution. You’ll have 4 direct reports of team leads.

You will help set clear standards, track the right metrics, hold people accountable. You’ll build systems, protect our culture and help evolve and scale our growing B2B offering/direction.

What you’ll be responsible for:

• Business Strategy Development: Assessing & diagnosing the business problems & proposing improvements. You’ll diagnose the root causes problem, and lead strategic initiatives to improve performance and unlock growth.
• P&L Responsibility: Take full P&L ownership after 3-6+ months and accountability for financial performance to drive sustainable profitability.
• Team Leadership & Development: Lead, motivate, and develop talent across all departments for a 20+ people distributed team, while building high-performing teams across marketing, sales, operations, finance, HR, product, and tech.
• SaaS Operational Effectiveness: Oversee subscription management, customer lifecycle optimization, and recurring revenue growth strategies.
• Create and maintain a company that is proud of and protects its culture with KPIs: Use dashboards and scorecards to maintain visibility and track performance. Ensure alignment across teams through clear goal setting and KPI measurements.

You’ll be a great fit if you have the following personality traits:

• Emotionally Intelligent: Leads with trust and motivates teams.
• Strategic & Decisive: Balances daily execution with long-term thinking.
• Results-Oriented: Focused on measurable outcomes & results.
• Clear Communicator: Aligns stakeholders with clarity and transparency.
• Data Driven: You take decisions based on facts & data.
• Quick Learner: Learns fast and applies insights immediately.
• Naturally Curious: Eager to understand the full business and improve it.
• Innovative & Entrepreneurial mindset: Thrives in a start-up environment.
• Ability to work with constrained resources: Be willing to roll up your sleeves & lead by example

You’ll be a great fit if you have the following career background:

• Experience in growing a small company (Under 50 people). You’ve led operations at a SaaS company in the $2M–$10M ARR range and know what it takes to scale & grow similar companies.
• 3+ yrs of B2B SaaS experience is increasingly important as we expand our B2B commercial offering
• Backgrounds in engineering/technical operations
• 4+ years in SaaS/Tech/IT leadership roles, preferably in infrastructure-based, developer-oriented, or privacy-focused businesses
• 4+ yrs of proven track record of full P&L ownership.
• Experience managing distributed, multicultural teams, with at least 3 years of remote leadership experience.
• 2+ years of strong foundation in sales & marketing as part of your career path
• Overseeing B2B sales teams
• Familiarity with subscription funnels and key SaaS metrics (MRR, CAC, LTV, churn).
• Experience managing & leading people from different cultures (Working with Balkans/Eastern European region is a plus - that’s where our team is based)
• You’ve worked closely with founders or in a second-in-command role before.
• Fluent in English, both written and verbal.

What’s in it for you:

• 100% Remote Work: Enjoy the flexibility of working 100% remotely from the comfort of your home or any location worldwide.
• Professional Growth: As we are a small company, you'll have the chance to engage with various aspects of the business, fostering your professional development.
• Mentorship & time with the CEO: You’ll get the chance to work closely 1 on 1 with the CEO of the company & receive direct coaching & help from a proven leader & entrepreneur.
• Shape the next phase of RapidSeedbox: You’ll be joining at a pivotal stage, where your ideas can genuinely influence how we position and grow the company & brand. There is a real opportunity to shape the marketing strategy and contribute to the next phase of the company. Your voice will be heard. You’ll work closely with leadership and have the space to experiment, learn, and make a visible impact.
• Friendly Environment: We value people.
• Financial Growth: We offer a clear, transparent bonus structure tied to key profitability and performance KPIs. When the business wins, you win too.
• Unlimited Vacation: Take as many vacation days as you need to ensure you are well-rested and ready to tackle new challenges.
• Emergency Fund: We offer an interest-free emergency fund with comfortable payouts to help you in times of need.

Interview flow:

We take hiring seriously. We want to make sure we are a great match and that you can be successful & happy here.

Our interview process is intentionally rigorous, designed to identify talent who align with our values (The goal is to ensure a mutual fit, and we will be there to answer all of your questions as well), can excel in a high-performance environment, and are ready to grow with us.

• Initial Screening Call: Everything starts with a 30-minute call & Filling a form application (Up to 30 minutes). We appreciate candidates who take the time to thoughtfully answer our questions and share relevant information. This helps us understand your background and motivations.
• Competency Interview: In this phase, we focus on the specific skills and traits needed for the role. You’ll be asked situational and behavioral questions to assess your capabilities and how you approach problems and opportunities.
• Topgrading Interview: This is a deep-dive conversation into your entire career history. We’ll explore your wins, challenges, decisions, and transitions in each role to understand the patterns behind your success and growth.
• Stakeholders Interview: You’ll meet with up to three team members—these could include co-founders, department heads, or cross-functional leaders. These conversations give you a broader sense of our team dynamic and values.
• Reference Check: Before extending an offer, we request references from past colleagues—ideally including peers, managers, and subordinates. We’ll ask you to facilitate these conversations so we can get a well-rounded view of your working style.

If this opportunity resonates with you, we are excited to meet you and welcome you to the RapidSeedbox team!