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Konkurs je istekao.

Reservation Agent

Global Bond d.o.o.

Work from home or work form Belgrade office


ugovor puno radno vreme 1, 2. i 3. smena dostupno studentima dostupno osobama sa invaliditetom

Who we are?

Global Bond - www.globalbond.co is the team of professional, enthusiastic, and ambitious people who are constantly learning and making our company more recognizable and visible on a global level. 

Due to expansion of work with our current clients, we seek for more outstanding individuals that can fit our culture and be a great asset to our team. 

We take pride in assisting our clients from the United States (Florida, New Jersey, New York, Connecticut, Massachusetts, New Hampshire, Illinois, Colorado, Utah, California, etc) as well as Europe - Italy. What sets us apart from our competitors is the ability to manage fast expansion while maintaining the high quality of service.

In the 200m2 house/office space in one of the most beautiful streets in Belgrade, our team is being productive and we enjoy every minute of it no matter what day or time it is. By being a new company with experienced managers, our customer support agents have an amazing opportunity to learn and grow to become future leaders.

We offer both options - work from Belgrade office or work from home! 


  • Candidate that will fit the healthy team spirit and hard working environment
  • Excellent communication and interpersonal skills
  • To be able to follow procedures but also think "outside the box" 
  • Fluent in written and spoken English. Other languages are a plus (especially Italian) but not necessary
  • Be willing to rotate shifts that will also include overnights and weekends
  • Experience in customer support area will be a plus
  • Positive attitude and team player

Candidate must be able to start training within 2 weeks. 

Main Duties:

  • Accurately enter reservations in the company system
  • Effectively respond to customer requests by phone and email
  • Following up with drivers to ensure on-time and flawless service
  • Ability to multi-task and prioritize tasks

We Offer:

  • You will work in the exciting and innovative market of global ground transportation on US market
  • You will become part of a unique with a family-like atmosphere and an open feedback culture
  • You will have the opportunity to grow with us and develop your skills, supported by our People and Culture team
  • You will be working in a big and exciting office space (house) with the modern equipment or from home (if not from Belgrade)

Other benefits: 

  • Outstanding working environment
  • Dedicated training and knowledge improvement
  • Full-time employment
  • Great salary

We will only consider applications submitted in English.

    Konkurs je istekao.

    Global Bond d.o.o.

    Global Bond is the team of professional, enthusiastic, and ambitious people who are constantly learning and making our company more recognizable and visible on a global level. We are one of the fastest growing companies in the country in the CSR industry and our team was trippled in size in 2022. Everyone that joins our team will get the experienced and patient mentors that can help you take your CS skills to the next level.  Please visit our website for more information www.globalbond.co

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