We are looking for Dedicated Agents for a US based Luxury passenger transportation company.
All our agent work from home, Remotely.
Boutique still Company with steady and repeat customers guarantees easy and no stress environment for agents and management.
Right now we are looking for a Reservation Sales Agent - Dispatcher!
Job Responsibilities:
- Answering incoming reservation calls
- Making new reservations as well as making changes to existing reservations
- Dispatching fleet (Luxury sedan, SUV, Van, Bus...) in a dynamic and fast paced environment
- Coordinate with planning on vehicle availability and needs
- Assigning reservations to Drivers
- Updating current trip status in its duration
- Communicating with drivers and passengers regarding pickup information
- Booking reservations over the phone/email requests via company software
- Using GPS mapping software
- Calling affiliates worldwide to verify reservations
- Follow company protocols for all Dispatch functions
Requirements:
- Fluent English, both spoken and written (mandatory)
- Exceptional organizational and time management skills, ability to prioritize and multitask
- Ability to think out of the box in order to solve and prevent problems from occurring
- Working in shifts (late afternoon and night shifts Serbian time)
- Excellent communication skills
- Energetic, innovative and target driven person
- Previous experience in Sales and/or Customer support is a Plus
- Computer skills is a must including: Internet, especially online Google products, MS Office
- Ability to learn proprietary industry software -- for booking and dispatching
- Works well in a fast-paced environment
- Experience in customer support/trucking/limo/leisure/hospitality/airline background will be considered as an asset
What can we offer:
- Excellent working environment
- Dedicated paid training and knowledge improvement
- Long term Full-time employment
- Stimulating compensation
- Work from Home
Interbag trade d.o.o.
- Bulevar Zorana Djindjica 69, Beograd, Srbija
- PIB: 105020651
- Matični broj: 20295643