We are looking for new Reservation Specialists to join our remote team!
Our company is looking to add versatile members to our corporate team. We are currently seeking candidates for Full-Time Customer Service Representative postions for our evening shift 20:00-04:00 CET (Saturday-Wednesday) and morning shift 04:00-12:00 (Sunday-Thursday).
We are a corporate car service dealing with high-end clientele worldwide. It's a great place to work, with a dynamic atmosphere. We are looking for vibrant, focused and dedicated individuals to join our growing team. As a Reservation Specialist, your day-to-day dealings will be directly with new and existing company clients. You will be responsible for providing information about the company’s services, assisting customers with requests, and data entry.
Skills & Requirements
- High school diploma, University degree is a plus
- Fluent English - both written and spoken (Interviews will be held in English)
- Experience in customer service industry
- Excellent computer literacy
- Great communication skills
- Able to work from home
- Able to work in shifts and on weekends
Our Ideal Candidate
- A good multitasker
- Easy-going, open-minded, positive attitude
- Independent, responsible, detail oriented, and good work ethic
- Data Entry (Booking rides)
- Client Relations (Speaking with clients via phone)
- Monitoring and responding to emails and business chats/texts
- Light Dispatch Duties (Connecting passengers with drivers, collecting driver contact info, etc.)
- Experience in the transportation industry is an asset
- Any foreign language in addition to English (not Serbian)
What We Offer
- Steady monthly income and health benefits - 80,000-RSD/month
- Opportunity for salary increase after 12-months of employment
- Monthly FitPass membership
Interested candidates who meet the above requirements can send us their CV and cover letter exclusively in English.
We look forward to meeting you!
IUNGO is team of professionals offering BPO solutions to businesses looking to streamline their end-to-end customer experience. We provide highly qualified personnel and remote team management, allowing our customers to expand their business operations with little risk and no overhead costs.Više o poslodavcu