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Retention Agent (Spanish or English)

International Company

Novi Beograd


ugovor puno radno vreme

Retention Agent

(Spanish or English)
Location: New Belgrade

We are looking for a driven and dynamic experienced retention agent to join our team in modern office. You will be responsible for developing long-term relationships with clients and overseeing sales.


  • Contribute to company growth and financial targets such as revenue and high levels of client acquisition, retention, reactivation, and up-sell
  • Working with clients and engaging them in Forex opportunities
  • Answering questions about either the products or the company and being well informed about them
  • Efficient and effective use of CRM, trading platforms and other relevant tools
  • Going for the best possible effort to achieve the best results and to facilitate future support


  • Excellent knowledge of Spanish or English (B2 LEVEL)
  • 1-2 years of work experience in retention
  • Superb interpersonal skills, including the ability to quickly build trust with customers
  • Excellent networking skills
  • Ability to reach and exceed monthly targets
  • Energetic, self-motivated, enthusiastic team player, who excels in a fast-paced environment
  • Ability to take best bonuses while wanting more and more
  • Ambition, passion and hunger for success

Why us?

  • Long term career opportunity in a stable company
  • More daily clients then you can wish for 
  • Basic salary + excellent commission (Opportunity to earn unlimited commissions)
  • Salary increment
  • Career / position growth opportunity (become one of company’s pillars)
  • Modern and comfortable office in New Belgrade
  • A highly professional, but very friendly team you will enjoy being a part of
  • Food and drinks
  • No night shifts

We are looking forward to receiving your resume! 

Good luck! 

*All CVs will be treated in strict confidence. Due to the high volume of applications, only selected candidates will be responded to.

Deadline for applications: 24.05.2019.

Win Win media

  • SRBIJA, Beograd, Milutina Milankovića 3B
  • PIB: 110646691
  • Matični broj: 21371734
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