Customers are the heart of business for many companies across the globe and banking industry is no exception. To serve our SME customers exceptionally, Raiffeisen bank Serbia is looking for an experienced candidate (faculty degree) for the position Senior CRM data analyst.
Responsibilities:
- Design, execute and monitor CRM Campaigns with a focus on SME segment
- Lead leakage reduction on digital and traditional channels
- Support in conduction of various business analysis
- Usage of various statistical technics to support CRM campaigns
- Customer insight/analytics to increase sales and product penetration per customer
- Define and monitor CRM KPIs
- Build a report and present various CRM reports
- Perform routine analysis tasks to support day-to-day CRM business functioning
Requirements:
- 3+ years in banking industry
- SME Business knowledge
- Faculty degree
- Excellent knowledge of MS office tools
- Advanced knowledge of English (written and spoken)
- Experience with one of programming tools (SAS, SQL) is considered as a plus
Personal characteristics that are welcome:
- Makes conclusions based on relevant data and insights
- Highly analytical and structured work
- Discovery and experimentation mindset
- Proactive approach to everyday work
We offer:
- Working for reputable organization with notable track record in Retail business
- Working in international environment consisting of the best industry experts
- Unique chance to participate in and drive CRM business of the organization
- Ability to see the purpose and direct impact as a result of your work
- Competitive compensation with several additional perks (some of them unique)
If you are interested in joining our dynamic team, please apply electronically.
*Please be advised that only short-listed candidates will be contacted.
Raiffeisen banka je jedna od vodećih banaka u Srbiji. Već 22 godine poslujemo na domaćem tržištu i od prvog dana smo prepoznati kao pouzdan partner i kvalitetan poslodavac. Deo smo Raiffeisen Bank International, jedne od najvećih bankarskih grupacija u Srednjoj i Istočnoj Evropi. Preko 2.000 zaposlenih danas čini tim Raiffeisen banke, u okviru široke mreže sa preko 80 poslovnica širom Srbije i centralom banke u Beogradu. Raiffeisen sistem u Srbiji pored Raiffeisen banke obuhvata i više povezanih…
Iskustva zaposlenih
"„Raiffeisen banka za mene predstavlja pravo mesto za početak karijere, gde u podržavajućoj atmosferi imate priliku za usavršavanje i profesionalni napredak.“
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Beneficije
- Dodatni slobodni dani
- Dobrovoljno zdravstveno osiguranje
- Edukacija, profesionalni razvoj
- Fleksibilno radno vreme
- Rad od kuće
- Zabavni sadržaj
- Timska druženja
- Nagrade, bonusi, pokloni
- Sport i rekreacija
- Hrana i piće
- Porodica i roditeljstvo
- Obezbeđena oprema za rad
- Kompanijski popusti
- Društvena odgovornost