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Konkurs je istekao.

Service Consultant for brand Porsche

Porsche Inter Auto S d.o.o.

Beograd, Radnička 4

15.01.2022.

ugovor puno radno vreme

Aim of the function:

  • Serve and advise customer through entire service process 
  • Responsible for a proactive customer acquisition and highest satisfaction
  • Responsible for optimum customer centricity 
  • Responsible for safeguarding financial interests of the manufacturer and Porsche Center Belgrade

Your main tasks:

  • Assess customer needs within technical problems
  • Explain the work that will be conducted
  • Sell and promote services, parts and accessories 
  • Communicate constantly with the customer throughout the service process
  • Receive and forward warranty & goodwill claims
  • Identify customers with open/expiring recall/workshop action & warranties 

You bring with you:

Professionally: 

  •  Preferably more than three years of experience in automotive service and customer relationship management
  •  Basic knowledge of automotive technical engineering 
  •  Ability to communicate in English (both verbal and written communication)
  •  PC proficiency (MS Windows, MS Office) 

Personally: 

  • Rule consistent behavior guided by the company Code of Conduct
  • Honesty and demonstration of a high level of morality and integrity in daily work situations (e.g. during sales and service process) while setting priority on customer and safety of colleagues
  • Excellent communication and presentation skills
  • Team oriented personality
  • Problem-solving oriented, result driven and absolute customer-oriented mindset
  • Responsible & reliable
  • Determination to further professional development and regular training
  • Driving license (B category)

Applications should be sent electronically. 

    Konkurs je istekao.

    Porsche Inter Auto S d.o.o.

    • Srbija, Beograd, Zrenjaninski put 11 11210 Beograd
    • PIB: 105884984
    • Matični broj: 20481943
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