Service Operations IP Analyst

We are looking for a Service Operations IP Analyst to join our European Patent Validation team in Belgrade.

Role within the organization and Responsibilities:

• Responsible delivery of IP Services to clients while maximizing efficiency.
• The role provides the services across the IP lifecycle (with clients or internal teams) in order to manage data, support filing, prosecution, post-grant and administration related services.
• Build and manage relationships through outreach in cooperation with other teams across the Employer's group.
• The responsibility includes the obligation of the Employee to ensure that IP services are executed on time and in full in the area of his/her duties.
• Development and implementation of efficient processes to take advantage of evolving IP services in the area of the Employee's duties.
• Responsibilities will specifically include:
• Processing of communications such as formal acknowledgements of orders and completion of validation.
• Ensuring third party case & document management systems are updated accurately and timely.
• Preparation of standard reporting correspondence
• Cross checking instructions from clients to ensure all validation formalities have been processed correctly
• Monitor validation related deadlines on third party case management systems
• Liaising with various parties to obtain validation instructions or completion of other grant/validation formalities (e.g. retrieving Powers of Attorney) in a timely manner.
• Receiving, acknowledging, processing and reporting completion of validation requirements
• Monitoring unitary patent related deadlines on third party case management systems
• Liaising with various parties to obtain instructions or completion of other unitary patent formalities requirements and preparing necessary documents
• Assisting with management of IP renewals as necessary including processing official correspondence/ reminders
• Reference: zkivMumlp0Qo6-H4Exc5az54pB0Xo5iIDqARdQwPRCk.
• The Employee is obliged to carry out all other works, as required by the nature of the job upon the Employer’s request.

Requirements:

• Work experience on the similar position will be considered as advantage
• Preferably University Degree
• Fluency in English both written and spoken
• High attention to details, rigorous and customer-oriented attitude
• Organized and able to meet internal and official deadlines
• Flexibility and adaptability
• Proficiency in Microsoft Office suite
• Basic Excel knowledge
• ABBYY reader knowledge will be considered as advantage.

Hours of Work:

This is a full-time position, 40 working hours per week (standard Serbian working hours) with a hybrid mode of work.

We Offer:

• Salary based on skills and experience
• Holidays: 25 days paid leave per year
• Private Health Insurance
• Life and Accident Insurance
• Paid Lunch
• Yearly Bonus 
• Yearly Merit Plan. 

Only shortlisted candidates will be contacted.