Fiscal Solutions d.o.o. (http://www.fiscal-solutions.net/) looking for: Software Support Engineer, Location: Novi Sad
Main responsibilities:
- Monitoring and analyzing daily operations through central application
- Analysis of the recorded incidents and undertaking all needed steps for resolution
- General data management
- Reception and analyzing problems reports by email or phone
- Inserting problems in the problem-tracking tool
- Investigation of possible reasons for reported problems
- Providing Solution of problems by phone, email or remote access if allowed
- Communication with maintenance team in order to report and get solution of the problem
- Remote installations of hotfixes and/or patches produced by maintenance team
- Remote installation of new versions
- Regular reporting
Your skills:
- Windows administration knowledge
- Database knowledge (MS SQL)
- Basic IT equipment knowledge
- Computer networking basics
- Good verbal and communication skills in English
We offer:
- Professional and dynamic working environment
- An environment of highly innovative and commercially successful products
- Gaining of knowledge through business interaction with some o largest world Retailers and Software providers
- Constant progress in careers
Konkurs je istekao.
Fiscal solutions doo
Fiscal Solutions is an international IT company with its own product - Cloud-based software solution for fiscalization, highly acclaimed and recognized as one of the best in the market. We also offer consultant services regarding fiscalization laws and regulations in 27 countries worldwide. Our customers are top Tier 1 retailers such as Prada, Desigual, Hugo Boss, Deichman, Metro Cash & Carry, Jysk, and Ikea, as well as POS software vendors from all over the world. The company has over…
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