Student Services Assistant Coordinator

For our client, International educational center, Workforce is looking for motivated candidates for the position of Students Services Assistant Coordinator

Job description:

• Providing quality service to students through daily communication (live, email, phone, Viber, etc.) by giving accurate and satisfactory answers to their questions, concerns, requests
• Monitoring and implementation of existing work procedures in various areas of student service (admission, enrolment, exams, etc.)
• Resolving situations by relying on the existing procedures and personal abilities, especially those that are not covered by the procedures, in a calm and kind way
• Informing students on novelties and guiding them on how to use their e-profile and website to access teaching materials
• Documents administration in the school files according to the established rules
• Working in a team of ~ 5 employees, coordinating their work, and taking responsibility for their work
• Taking part in meetings with senior management and submitting work reports, giving feedback on the work of the student service and possible challenges, but also opportunities for improvement or greater efficiency
• Reference: eAVyribqEU-YZfY9q5yPO5C-XZXiHAQ4QGctmhwXq9o.

Candidate profile and eligibility:

• Obligatory previous work experience: a current or previous job in a foreign or "strong" local company, min. 3 years
• Must-have skills for the position: quick decision-making, orientation towards problem-solving, following the procedures, strictly respecting deadlines, giving instructions precisely, ability to propose reorganization, leadership
• Higher education (preferably college degree)
• Personal characteristics: extremely good communication, extremely good resourcefulness, dynamic personality, interpersonal skills
• Good organizational skills and time management
• English B2 and basic knowledge of Excel
• Standard Microsoft Office package

Only shortlisted candidates will be contacted.