Note: this is a part-time position with typical working hours between 16:00 and 20:00.
TelQ is a cloud-based SaaS telecom platform that enables customers all over the world to monitor and significantly improve the quality of their communication channels through the widest network of testing devices in the industry. Our two main offices are located in Hamburg and Belgrade.
We are looking for talented individuals with interest in IT technologies ready to take on non-trivial tasks and willing to constantly work on the improvement of their skills.
- Compiling and analysing simple reports and statistics.
- Feature/quality testing of our service.
- Responding to 1st line support tickets.
- Other support-related tasks.
- Proficiency in English and an average typing speed of above 70 wpm.
- Advanced problem-solving skills, as well as excellent written and verbal communication skills.
- Ability to think critically and independently.
- Attention to detail and dependability.
- Excellent customer service skills.
Good to have:
- 1+ years of technical support or customer service experience in an IT company.
- Proficiency in MS Office.
What you get:
- Continuous education and skill development provided by the company.
- Competitive salary.
- Opportunity to develop technical skills.
- Modern office and top-notch work equipment.
- Opportunity to significantly impact the growth of a successful SaaS platform.
- Working with leading market technologies.
- Professional, forward-thinking and friendly international work atmosphere with team members from more than 8 countries.
- Flexibility in working from home.
TelQ Telecom doo
TelQ is a cloud telecom quality assurance platform that enables customers all over the world to monitor and significantly improve the quality of their communication channels through our wide network of testing devices. We are a highly-skilled, well-qualified and fast-growing company competing for the first places in the world in our niche market. We are looking to expand our team and actively searching for talented individuals who are interested in great growth opportunities and are ready to…Više o poslodavcu