About us
N Family Club is one of the UK’s fastest-growing, children’s nursery Groups.
Based in London, we launched N in 2017 and in seven years, we’ve opened 36 sites, won a national Nursery World award & secured multi-million pound investment from a high profile investor to power our expansion.
If you’re excited about helping us build it - we’d love to hear from you.
Take a look for yourself www.nfamilyclub.com
About the role
This is a remote, fixed-term full-time position based in Serbia, with working hours from 10am–6pm CET, Monday to Friday.
Our Talent Assistant role is pivotal in providing a proactive and accurate service to our people through our end-to-end administration processes, covering talent acquisition and development. This role will focus on day-to-day queries, tasks and administration, with a primary focus in the Academy (learning and development) space. Attention to detail, time management, prioritisation and organisational skills are critical for this role along with good IT skills.
To be successful in this role, you will; Go Beyond, Be Outstandingly Outstanding and Play as a Team
Key responsibilities and tasks:
- Provide administrative support in the learning and development space
- Coordinating scheduling, training, resources, and communications, enrolling people on training, etc.
- Managing a shared inbox, ensuring that all relevant queries are responded to and actioned within the appropriate time frame, and escalated to other parties where required.
- Regular audits and reporting (weekly, monthly, termly), and spot checks of People data to ensure accuracy and integrity of all data held on our LMS system.
- Manage and update permission levels on our systems.
- Collaborate with the People & Academy team to create and refine presentations, ensuring content is visually engaging, impactful, and aligned with organisational goals and key messaging
- Responding to external online reviews
- Escalating any risks in a timely and appropriate manner with proposed solutions where possible.
- Contribute to key people projects by providing logistical and administrative support, ensuring timely delivery and effective collaboration across teams.
- General system administration
- Being a ‘super user’ on our LMS and guiding our people on how to use them effectively.
- Prepare and distribute relevant reports on a regular and ad-hoc basis as required
- Upload invoices and update relevant spend trackers
- Support with the implementation of new systems and processes
- Update relevant policies and guidance articles on the People section on n-tranet
- Covering absences within the People team to ensure day-to-day operations continue
- Ensuring the delivery of frustration free People services across the company focusing on and evolving the employee experience in all people processes.
- Role modeling the N values and ways of working.
Experience:
- Proven experience in a fast paced and agile team
- Demonstrable experience in administration and stakeholder management
- Excellent communication skills (oral and in writing)
- Experience and/or passion for the Early Years or Education sector would be a major plus
Core Competencies
- English communication skills, both written and verbal, with confidence to communicate with all stakeholders across the business and build effective relationships.
- Technical proficiency; competent with Google Workspace, and other cloud-based systems. Developing knowledge of broaden technical systems and willing to become a super user
- Attention to detail; exceptional attention to detail and accuracy
- Organisational skills; excellent organisation skills, prioritisation and follow-up
- Adaptability and flexibility; you can handle changing priorities with ease
- Collaboration and teamwork; you contribute to a positive team dynamic
Personal Attributes
- Positive attitude and passion for helping others succeed (you see the glass half full)
- Excellent influencer and highly effective communicator at all levels (oral and in writing)
- Relentless in the pursuit for success with bundles of pride for your work
- Flexible in your approach to support the needs of our team members
- Highly organised with the ability to multi-task effectively
- Strong time management skills with motivation and drive to achieve results and meet deadlines
- Able to use data and understand the numbers to effectively to execute training delivery
- Excitement about joining a fast growth organisation (resilience, commitment and flexibility)
- Confident in providing advice and finding the right balance between policy and operational needs
- High energy thriving on fast paced, dynamic environments, with a calm and “can do” attitude
Benefits
- 25 days annual leave
- Monthly team meet ups at Belgrade co-working space & team Summer Party
- Annual all expenses paid trip to London and company Winter Party
- Round the World ticket after 5 years of service
Please note, the application is open to all external candidates and all applicants are welcome to apply.
N Family Club
N Family Club is one of the UK’s fastest-growing, children’s nursery Groups. Based in London, we launched N in 2017 and in eight years, we’ve opened 42 sites, won a national Nursery World award & secured multi-million pound investment from a high profile investor to power our expansion. If you’re excited about helping us build it - we’d love to hear from you.