We are looking for a Team Leader
Essence of Email is a marketing agency that focuses on eCommerce. We build innovative email marketing programs to help eCommerce brands grow repeat customers. Our team is a group of resourceful, reliable, and results-driven email marketing experts with a common vision to help companies everywhere maximize their customer lifetime value. Our website: https://essenceofemail.com
We are looking for an inspiring Team Leader, to lead an email marketing team of up to 12 exceptional experts. To be successful in this role, you’ll need to be a very adaptable and intelligent individual, ready to take on a new challenge in a remote working environment. We are building a world-class team, and we are looking for a capable leader to drive it forward.
As our contributor, you will be working 100 % remotely as a contractor to Essence of Email.
Working hours: Monday to Friday, 13:00—21:00 CET.
What Does the Team Leader Do?
- Organizes their team on a weekly basis – reviews weekly plans for each team member
- Manages their team projects to bring tasks to completion in a timely manner
- Sets team targets and proactively works on improving client satisfaction
- Works on client strategies to ensure high-levels of client performance
- Communicates effectively with clients on tactical work
- Holds client calls to coordinate tasks and build client relationships
- Collaborates with the Talent Management on candidate reviews, regularly analyzes team gaps, and aims for hiring new team members proactively instead of reactively
- Creates onboarding plans and coordinates experts to help new team members quickly get up to speed and integrate into the team
- Coaches the team to maximize their abilities through ongoing guidance and feedback
- Manages people issues, and proactively works on resolving conficts
- Completes performance and quarterly talent reviews, and proposes development plans for each team member, adapting the compensation packages accordingly
- Fluent English (both written and spoken)
- Previous experience in email or digital marketing in a leadership role
- Proven ability to achieve results by effectively organizing team members
- Must have excellent communication skills to be able to provide detailed feedback and deliver it tactfully
- Good phone presence and confdence to present various complex topics
- Ability to deliver under pressure and time constraints, resourcefulness, and an optimistic attitude that every problem can be solved
- Previous client-facing experience will be considered a huge advantage
- Experience in email automation, campaign set-ups, or email marketing software such as Klaviyo or Justuno will be considered a plus
- Essence of Email is a completely remote, but highly organized company. You get to work in a structured and well-developed environment from the comfort of your home. We are process driven, and we have a clear set of procedures on how things get done, that allow maximum effeciency and quality of our production.
- Surely it’s nice when you can work from your home, beach, or a cabin in the woods, but it’s even nicer when, in addition to that, your company has a great days-off program.
- Our team prides itself on following up on its ideas and implementing them. You will own your ideas and challenges. If you like to constantly level up your game, Essence of Email is a great place for you.
- You’ll have a constant opportunity to learn about new things in theory, as well as to try out the newly acquired knowledge in practice from your first week, as we also strongly believe in learning through doing. Our goal is not perfection, but getting things done more or less correctly for the first time, then improving quality over time.
- Our team is on the same page—we do excellent work because performance matters, but we give each other a helper’s hand and the opportunity to grow and develop.
Please apply electronically (fll in the questionnaire). Only the candidates that applied with a resume in English will be taken into consideration.
We will contact only the candidates that meet the profile we are looking for.
Essence of Email
Essence of Email is a US-based, remote email marketing agency that focuses on eCommerce. We build innovative email marketing programs to help eCommerce brands sell repeatedly. Our team is a group of resourceful, reliable, and results-driven experts with a common vision to help companies everywhere maximize their customer lifetime value. With 8 years of experience and 300+ happy clients in the USA, Canada, and Australia, we have the data, the experience, and the team to execute the most lucrative…Više o poslodavcu