Technical Services Professional

Schaeffler Group- We pioneer motion

The Schaeffler Group has been driving forward groundbreaking inventions and developments in the field of motion technology for over 75 years. With innovative technologies, products, and services for electric mobility, CO₂-efficient drives, chassis solutions, Industry 4.0, digitalization, and renewable energies, the company is a reliable partner for making motion more efficient, intelligent, and sustainable – over the entire life cycle. The Motion Technology Company manufactures high-precision components and systems for drive train and chassis applications as well as rolling and plain bearing solutions for a large number of industrial applications.

To further strengthen Schaeffler in the Vehicle Lifetime Solutions (Automotive Aftermarket) Division, we are searching for hands on and result-driven person for the position of

Technical Services Professional

Job description:

• Adapts existing training materials to local needs, conducts technical training (programs, workshops) for technical service and sales staff, customers and/or sales partners.
• Plans, prepares, and conducts standardized and customized technical training, on request and/or on a regular base.
• Provides technical services consulting on request and/or on regular basis and ensures warranty and quality of services.
• Produces local technical content.
• Delivers remote support to customers, executes field visits and performs support at fairs and events.
• Delivers local cross-functional support by development of training materials, training tools & equipment.
• Develops & produces technical content and online training material.
• Contributes to development of technical training programs based on the feedback of participants.
• Joins technical service staff in providing technical assistance to customers to gain first-hand insights, executes local technical warranty claim analysis and delivers the relative administration.
• Coordinates quality assurance and performs complaint management.
• Analyses customer complaints to understand link to training needs.
• Reference: CP2H5jdJ1JFIVjGp7wbg0Gcz7TYXDCWBYB-HtJmspQI.

 Requirements:

• Technical qualification with university degree in the Automotive or Engineering segment.
• Minimum 5 years of experience in technical segment OES or IAM distributor and/or garage.
• PC knowledge (MS Office, etc.) required.
• Customer- and sales-oriented person with teamwork spirit and organizational skills.
• Results-driven and proactive personality.
• Local language and business-fluent English speaking and writing skills.
• Practical Automotive engineering experience needed.

Our Client is offering you the possibility to become a valuable member of successful team along with competitive remuneration package and good working conditions.

If the above position describes and challenges you, please send your CV in English electronically. Full confidentiality is ensured. 

HILL International, 11 000 Beograd, Ruzveltova 45, phone: at the bottom.