Our client is one of the world’s leading video surveillance product and solution provider. In a view of supporting their further expansion, Adecco is searching for a highly motivated and competent candidate for the position of:
Technical Support Engineer
Location: Belgrade
Main responsibilities:
- Introduce new product features to the Customer, help customer to select and configure products.
- Respond to customers, to help solve technical problems;
- Training technical staff of Customer’s, helps them improve the level of technology;
- Understand and consolidate customer demand for products, feedback to product department for product improvement;
- Cooperate with sales staff, analysis of the practical needs of customers, provide a complete project solution;
- To complete the project, the bidding work, to help customers make the tender documents, make project tender, according to the required standard;
- Assist sales to determine phase of the operation of the project to understand the real project status, forecast project risk and seek the solution;
- To coordinate resources, provide technical support;
- Integrators to maintain good relationship with a third party, in engineering can recommend each other, mutual benefit and win-win progress;
- Visit the clients and promote the latest solutions and feedback the meeting summary. Following on the case until you finish the case.
Required qualifications:
- Minimum 2 years of related experience. Good knowledge of IPTV, AV, CCTV / Networked Video / Security Camera products is must.
- Networking knowledge (Internet Protocols, TCP/IP, DNS, DHCP, FTP, Network Architecture, etc);
- Strong customer-facing experience (pre/post sales or customer management) with confident presentation skills;
- Excellent communication skills;
- Excellent organizational, analytical and problem-solving skills.
Adecco
Adecco u svetu Sa sedištem u Švajcarskoj, vođen od strane multinacionalnog tima sa iskustvom iz razgranatog svetskog tržišta, sa svojih 32.000 zaposlenih u 5.000 kancelarija u preko 60 zemalja sveta, Adecco pruža širok spektar fleksibilnih HR rešenja. Adecco pripada grupi 500 najvećih kompanija na svetu. Svakog dana, Adecco mreža spaja preko 650.000 saradnika sa više od 100.000 klijenata širom sveta, što nas čini četvrtim najvećim poslodavcem na globalnom nivou. Svesni svoje globalne uloge, inspirišemo…