Neto Tech, a leading provider of solutions and services for iGaming operators, is looking for a Technical Support Engineer to assist customers with their API integrations to our platform, and perform QA on the integrations.
Responsibilities:
- Help customers with API integration to our gateway
- Address and solve customer issues through various communication channels
- Cooperate with other online platform representatives
- Handle correspondence with merchants and various third parties
- Perform manual QA of our integrations with partners
- Identify and document bugs and features
- Build and maintain the processing environment
Requirements:
- Experience in technical/customer support and online payment processing
- Experience with Microsoft Office and G-suit products, Zoom, Slack and Jira
- Fluency in spoken and written English – mandatory
- Fluency in other languages is a plus
- Strong organizational, analytical, written, and verbal communication skills
- Passion for troubleshooting
- Self-learner with the ability to quickly learn new features and adapt to innovations
- Superb attention to detail
- This is a full-time job, working in shifts
What We Offer:
- The opportunity to make a huge impact on our products and business
- The chance to work with state-of-the-art technologies
- A dynamic workplace and being part of a talented, passionate and international team
Konkurs je istekao.
NetoPlay LTD
NetoPlay is a world-leading Software solutions company for gaming providers which offers customizable features that enable launching and growing new operations in the gaming industry. Our solutions helps with all of the small details that create a significant impact, from payments management through marketing tools and customer retention solutions. Through continuous effort and dedication, we strive to provide competitive solutions to our current and future partners.
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