Neto Tech, a leading provider of solutions and services for iGaming operators, is looking for a Technical Support Engineer to assist customers with their API integrations to our platform, and perform QA on the integrations.

Responsibilities:

Help customers with API integration to our gateway
Address and solve customer issues through various communication channels
Cooperate with other online platform representatives
Handle correspondence with merchants and various third parties
Perform manual QA of our integrations with partners
Identify and document bugs and features
Build and maintain the processing environment
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Requirements:

Experience in technical/customer support and online payment processing
Experience with Microsoft Office and G-suit products, Zoom, Slack and Jira
Fluency in spoken and written English – mandatory
Fluency in other languages is a plus
Strong organizational, analytical, written, and verbal communication skills
Passion for troubleshooting
Self-learner with the ability to quickly learn new features and adapt to innovations
Superb attention to detail
This is a full-time job, working in shifts

What We Offer:

The opportunity to make a huge impact on our products and business
The chance to work with state-of-the-art technologies
A dynamic workplace and being part of a talented, passionate and international team

NetoPlay LTD

NetoPlay is a world-leading Software solutions company for gaming providers which offers customizable features that enable launching and growing new operations in the gaming industry. Our solutions helps with all of the small details that create a significant impact, from payments management through marketing tools and customer retention solutions. Through continuous effort and dedication, we strive to provide competitive solutions to our current and future partners.

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