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Track & Trace Specialist – Customer Service Representative

Pure Freight Lines Ltd

Beograd

20.12.2019.

ugovor puno radno vreme dostupno studentima

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Pure Freight Lines, LTD based in Franklin Park, IL USA: offices in Dallas, TX, Merrillville, IN and Belgrade, Serbia.

We are a full-service carrier specialized in intermodal, Expedite, LTL and FTL transportation.

We are seeking:

Track & Trace Specialist – Customer Service Representative

in Logistics
Location: Belgrade, Serbia

As a track and trace specialist - customer service representative you would be the face (or voice) of our company. Customer service is one of the most important sectors of our business it is who we are – it is what our customers remember us by. With excellent customer service we are able to build long lasting relationships that endure through the toughest of times. Some of your responsibilities would be of the following:

  • Representing our company from the front lines
  • Communicating with drivers, shippers, receivers and customers
  • Taking calls and responding to emails
  • Making calls and sending off emails
  • Scheduling appointments
  • Relaying all information to drivers from customers: and to customers from drivers
  • You would be the bridge between our drivers and our customers
  • Assisting with breakdowns
  • Communicating any possible services failures timely to all parties
  • Creating strategies to prevent possible service failures
  • Maintaining relationships
  • Data entry

As a part of the requirements needed to fill this position, we would ask that the candidate be one who is looking for a challenge where they can grow as an individual and in their career. Some of the requirements for the desired candidate are of the following:

  • College Degree
  • Absolutely fluent in English, written and spoken
  • Computer Skills – Microsoft Office, ETC
  • Social Skills
  • Organizational Skills
  • Entrepreneurial Skills – we would want this individual to grow into a managerial position within the company that could help bring together factors of production
  • Readiness to work in shifts (including some night shifts)
  • The candidate must be an ambitious individual
  • The candidate must be resourceful and have a creative mind

We are opening up a new office in Belgrade and will have some very interesting opportunities soon relating to the future of our industry with a focus on technology. Therefore, the environment will have to resonate in that fashion – our office is in a very modern building and the culture within our organization is modern and forward thinking as well. Some of the benefits you will receive working with Pure are of the following:

  • Urban working environment – brand new office location
  • Professional atmosphere
  • Excellent pay
  • New office and new staff, help build something from the ground up
  • Paid vacation, sick days
  • An opportunity to travel to the USA for training
  • No glass ceilings – from this position you can truly grow

Deadline for applications: 20.12.2019.

    Konkurs je istekao.

    PURE FREIGHT LINES LTD

    • 3231 mannheim rd. Franklin Park, IL 60131, FRANKLIN PARK, Sjedinjene Američke Države
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