**Submittal of resume in English required**
Stefan Logistics is looking for a reliable Track and Trace Dispatcher to join our amazing team! In this role, you will act as a liaison between customers and carriers and work with the internal team to ensure on-time delivery of freight. The ideal candidate can speak and read English and has great attention to detail.
Responsibilities:
- Communicating with customers and carriers via phone and e-mail.
- Communicating with drivers via phone, email, and text to ensure timely pickup and delivery of freight.
- Identifying any special needs for each load and prioritizing time-sensitive loads.
- Communicating with sales teams to deliver status updates on freight.
- Frequently updating database to reflect current locations of our customers’ products.
- Troubleshooting, resolving, and adjusting for any issues that might affect the on-time delivery of customers’ freight.
- Other related duties as needed
Qualifications:
- Exceptional organization and time management skills
- Ability to multi-task
- Ability to learn functions of company software and technology
- Strong verbal and written communication skills
- Proactive approach to tasks
- Prior experience with dispatching in logistics helpful, but not necessary
What We Offer:
- Abundant opportunity for growth
- Casual and friendly work environment
Stefan logistics d.o.o.
- Srbija, Niš, Vardarska 16/2
- PIB: 112964401
- Matični broj: 21778281