Track and Trace Dispatcher

**Submittal of resume in English required**

Stefan Logistics is looking for a reliable Track and Trace Dispatcher to join our amazing team! In this role, you will act as a liaison between customers and carriers and work with the internal team to ensure on-time delivery of freight. The ideal candidate can speak and read English and has great attention to detail.

Responsibilities:

• Communicating with customers and carriers via phone and e-mail.
• Communicating with drivers via phone, email, and text to ensure timely pickup and delivery of freight.
• Identifying any special needs for each load and prioritizing time-sensitive loads.
• Communicating with sales teams to deliver status updates on freight.
• Frequently updating database to reflect current locations of our customers’ products.
• Troubleshooting, resolving, and adjusting for any issues that might affect the on-time delivery of customers’ freight.
• Other related duties as needed
• Reference: nJ70UnDbB1r1y8uHKa1HjV9hDeXPzYRiXn_OnBldHGA.

Qualifications: 

• Exceptional organization and time management skills
• Ability to multi-task
• Ability to learn functions of company software and technology
• Strong verbal and written communication skills
• Proactive approach to tasks
• Prior experience with dispatching in logistics helpful, but not necessary

What We Offer:

• Abundant opportunity for growth
• Casual and friendly work environment