**Submittal of resume in English required**
Stefan Logistics is looking for a reliable Track and Trace Dispatcher to join our amazing team! In this role, you will act as a liaison between customers and carriers and work with the internal team to ensure on-time delivery of freight. The ideal candidate can speak and read English and has great attention to detail.
Responsibilities:
- Communicating with customers and carriers via phone and e-mail.
- Communicating with drivers via phone, email, and text to ensure timely pickup and delivery of freight.
- Identifying any special needs for each load and prioritizing time-sensitive loads.
- Communicating with sales teams to deliver status updates on freight.
- Frequently updating database to reflect current locations of our customers’ products.
- Troubleshooting, resolving, and adjusting for any issues that might affect the on-time delivery of customers’ freight.
- Other related duties as needed
Qualifications:
- Exceptional organization and time management skills
- Ability to multi-task
- Ability to learn functions of company software and technology
- Strong verbal and written communication skills
- Proactive approach to tasks
- Prior experience with dispatching in logistics helpful, but not necessary
What We Offer:
- Abundant opportunity for growth
- Casual and friendly work environment
BMM Logistics d.o.o. Niš
BMM Logistics is a 3PL (third-party logistics) company, i.e., a bridge between clients (customers) and companies dealing with transport (carriers). BMM logistics was founded in the USA in 2008 in Chicago, IL. BMM logistics started working in Serbia in 2019 in Doljevac with only one employee. The effort and commitment invested in the first six months resulted in the formation of the truck and trace team and, soon after that, building new departments in the areas of accounting, compliance, and…
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