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Konkurs je istekao.

Training and Knowledge Specialist

Telenor d.o.o.

Subotica

16.05.2019.

ugovor puno radno vreme

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Training and Knowledge Specialist

Your responsibilities:

  • Needs identification followed by developing, organizing, delivering and quality follow up of soft skill, technical and general knowledge related training for Customer Care front line employees
  • Design of comprehensive and attractive training material with end customer needs and preferences built in the content.  
  • Customer-facing processes stakeholder during business analyses phase of G2M process
  • Design of customer-facing processes and working procedures according to product/service requirements and general business and CEx goals
  • Information collection, distribution and knowledge management related activities related to processes, prices, services, and knowledge-base management

For the good start, you will need:

  • High School or College Degree
  • Experience in training adults and facilitating large meetings
  • Minimum 2 year of experience in the telecommunications industry is preferable
  • Proficient level of English language
  • Good command of MS Office tools (Advanced PPT skills)
  • Knowledge of multimedia and modern teaching tools and applications is an advantage

You will enjoy:

  • Working in comfortable and functionally equipped working space
  • Attractive salary package including benefits such as company phone and number with unlimited internet and annual health check
  • Friendly and dynamic team who will support you from the beginning
  • Be part of a highly competent and collaborative environment

This position is through outsourcing agency

Please apply by 16.05.2019.

Telenor d.o.o.

Telenor d.o.o, deo internacionalne investicione kompanije, PPF grupe, posluje na tržištu Srbije duže od 12 godina. Telenor je u Srbiji tržišni lider po prihodima i pokriva više od 94% stanovništva 4G mrežom. Telenor je na srpsko tržište ušao 2006. godine akvizicijom kompanije Mobi 063. Od 31. jula 2018. godine, Telenor u Srbiji deo je PPF grupe koja poseduje punu kontrolu nad operacijama Telenora u centralnoj i istočnoj Evropi, tačnije u Mađarskoj, Bugarskoj,…

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