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Konkurs je istekao.

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Training and Knowledge Specialist

Your responsibilities:

  • Needs identification followed by developing, organizing, delivering and quality follow up of soft skill, technical and general knowledge related training for Customer Care front line employees
  • Design of comprehensive and attractive training material with end customer needs and preferences built in the content.  
  • Customer-facing processes stakeholder during business analyses phase of G2M process
  • Design of customer-facing processes and working procedures according to product/service requirements and general business and CEx goals
  • Information collection, distribution and knowledge management related activities related to processes, prices, services, and knowledge-base management

For the good start, you will need:

  • High School or College Degree
  • Experience in training adults and facilitating large meetings
  • Minimum 2 year of experience in the telecommunications industry is preferable
  • Proficient level of English language
  • Good command of MS Office tools (Advanced PPT skills)
  • Knowledge of multimedia and modern teaching tools and applications is an advantage

You will enjoy:

  • Working in comfortable and functionally equipped working space
  • Attractive salary package including benefits such as company phone and number with unlimited internet and annual health check
  • Friendly and dynamic team who will support you from the beginning
  • Be part of a highly competent and collaborative environment

This position is through outsourcing agency

Please apply by 16.05.2019.

Konkurs je istekao.

Napomena: Poslovi.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.


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