Vendor & Inventory Coordinator

We are seeking a proactive and detail-oriented Vendor & Inventory Coordinator to oversee and streamline our procurement processes, vendor relationships, and inventory management. This role serves as a critical link between our operations team, on-site technicians, and external vendors, ensuring timely ordering, accurate inventory tracking, and resolution of transactional discrepancies through our ERP system. The role will also involve coordinating with carriers for circuit orders and communicating directly with customers to manage expectations and timelines.

Key Responsibilities: 

1. Vendor, Carrier & Customer Coordination

• Manage day-to-day ordering of equipment, materials, and services from approved vendors.
• Coordinate and maintain effective communication with vendors to ensure timely deliveries and order accuracy.
• Work directly with carriers to order and provision circuits, manage order statuses, and troubleshoot provisioning issues.
• Act as a liaison between carriers and customers to provide updates, clarify technical requirements, and confirm circuit delivery timelines.
• Negotiate pricing, delivery terms, and resolve any transactional disputes, including returns or damaged goods.
• Evaluate vendor and carrier performance and provide feedback to improve service quality.
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2. ERP & Purchase Order Management:

• Create, track, and manage purchase orders (POs) through the company’s ERP system.
• Ensure all procurement activities are accurately documented in the ERP system for reporting and audit purposes.
• Work closely with the Finance and Accounts Payable teams to resolve invoicing discrepancies and verify receipts.
• Ability to analyze and review vendor invoices and manage vendor disputes 

3. Inventory Management:

• Monitor stock levels across locations and maintain optimal inventory levels to support operations.
• Coordinate inbound shipments, inventory transfers, and stock adjustments as needed.
• Maintain accurate inventory records and support periodic audits.

4. Cross-Department Collaboration:

• Collaborate with on-site technicians to understand material requirements and plan timely deliveries to job sites.
• Serve as a point of contact between field teams and procurement to fulfill operational needs.
• Support logistics and dispatch coordination when inventory or vendor delays impact scheduled field work.

Qualifications:

• Proven experience in procurement, inventory coordination, or vendor/carrier management.
• Proficiency with ERP systems (e.g., Odoo, NetSuite, SAP, etc.).
• Strong organizational skills and attention to detail.
• Excellent communication and negotiation skills.
• Ability to work independently and coordinate across departments in a fast-paced environment.

Preferred:

• Experience in the telecom, IT services, or field service industries.
• Familiarity with inventory systems and demand planning methodologies.

What we’re offering: 

• Opportunities for career advancement and skill development.
• Work during Pacific time zone 6AM-3PM PST/ 3PM-12 AM Belgrade time
• Equipment provided by the company
• Organized transport to home after 3 PM PST/12 AM Belgrade time (Mandatory office days are Tuesday and Wednesday only!)
• Lunch provided by the company while in the office.
• Private premium healthcare including annual medical check-ups
• Informal and fun atmosphere in the pet-friendly office

***Please note that we will review CVs sent on English only. Your application will be stored in our recruiting database. It will only be used for recruitment and selection and will not be available to third parties. Only shortlisted candidates will be contacted.