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Konkurs je istekao.

Virtual Monitoring Agent

Birdseye Virtual Presence d.o.o.

Beograd

25.05.2020.

ugovor puno radno vreme dostupno osobama sa invaliditetom

Responsibilities 

  • Control cameras microphone speakers, door, printers and other documents installed across North America
  • Verbally communicate with people you see on your computer screen using two-way communication tools
  • Communicate with customers and related parties via phone and email
  • Perform administrative task as per customer request
  • Manage customers staff actions and report events to their management
  • Collect |big| data and compile reports pertaining to operations
  • Ensure smooth running of day to day operations in large facilities
  • Produce reports and other communications as needed
  • Perform other ad hoc duties as requested

Requirements 

  • High school degree, university degree is an asset
  • English speaking and writing proficiency
  • Excellent understanding of customer service
  • Extensive experience with Microsoft Office Suite products, including advanced Microsoft Word and Excel skills
  • Excellent interpersonal oral and written communication skills
  • CCTV and/or security background is an asset
  • Computer and IT background is an asset
  • Ability to work morning/day and night shift
  • A positive disposition
  • Capability to work from an office in Belgrade - not a remote position
  • Spanish speaking and writing proficiency is an asset
  • Employee Compensation Package & Perks

 We offer

  • Opportunity to be part of a team of ambitious, talented people with diverse backgrounds and style
  • We are all striving to continuously learn and improve
  • Opportunity to be creative and innovative, we love new ideas
  • Company organized events (football, carting, parties, company hangouts, etc.)
  • Bi-annual Performance reviews and quarterly bonuses
  • Bonuses for employees with children
  • Dynamic and modern office space including a spacious lounge where employees can relax and enjoy
  • Video games, pool, darts and foosball

    BVP

    BVP is one of the fastest-growing companies focusing on virtual management, security, administrative, and operational improvement services. The company is headquartered in Toronto and operates across North America, with the Operations center in Belgrade, Serbia, employing over two hundred employees to deliver maximum service, virtually.Our comprehensive virtual management, security, operations, and administration assistance services have been keeping businesses safe and running more efficiently…

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