For our client, one of the leading producers of animal feed in Balkan, we are looking for motivated candidates for the position: Agriculture Customer Care Administrator
Job description:
- Provide liaison between customers and the company by ensuring prompt and efficient processing of customer correspondence and requests
- Cooperate with the software (app) house to help provide a proactive and quick response app support experience to our customers and to better serve their interests
- Direct general inquiries to appropriate channels
- Field and resolve inbound support requests
- Maintain general product knowledge
- As a key user, you would provide support and accompany the introduction process of the new system, strengthen the acceptance of the software or service among customers, and remain important contact for users
Required qualifications:
- Fluent in English
- Computer literate with proficiency in desktop applications - MS Office
- College degree in agriculture preferable
Candidate’s profile:
- Excellent communication and interpersonal skills
- Organized and capable of multitasking
- Responsible and hardworking person
- Result orientation and problem-solving capability
- Ability to work independently as well as in a team
- Willing to become an expert with our software and suite of products as we provide training and guidance on the technical aspects before you start dealing with consumer issues
Only shortlisted candidates will be contacted.
Workforce
Workforce Human Resource je regionalna HR kompanija koja posluje u zemljama Adriatic regije. Imamo preko 20 godina iskustva u HR industiji gde svakodnevno podržavamo preko 500 klijenata i preko 5.000 saradnika. Naša rešenja kreirana su prema vašim potrebama, bilo da tražite posao ili ste poslodavac, bilo da vam treba 1 ili 1.000 zaposlenih. Pružamo podršku u regrutaciji, u zapošljavanju, oblasti radnog prava i HR konsaltinga, obračunu zarada, outsourcingu procesa regrutacije i onsite menadžmenta.…