Applications Engineer

About the company:

AMETEK, Inc. is a leading global manufacturer of electronic instruments and electromechanical devices with annual sales of approximately $7 billion.

AMETEK has 22,000 colleagues at more than 150 operating locations, and a global network of sales, service and support locations in 30 countries around the world.

The AMETEK Growth Model combines its four growth strategies of Operational Excellence, Strategic Acquisitions, Global & Market Expansion, and New Product Development, with a disciplined focus on cash generation and capital deployment. By executing the AMETEK Growth Model, the company seeks to generate shareholder value by doubling earnings per share over the course of each business cycle.

AMETEK consists of two operating groups, both with highly differentiated technology and leading positions in niche markets:

Electronic Instruments - a worldwide leader in the design and manufacture of advanced analytical, test and measurement instrumentation for the energy, aerospace, power, research, medical and industrial markets.

Electromechanical - a differentiated supplier of automation and precision motion control solutions, and highly engineered electrical interconnects, specialty metals and thermal management systems.

Key Responsibilities:

• Electronics fault-finding support to our distributors and internal team
  • Managing these using a ticket system
  • Maintaining service manuals/FAQ’s
  • Maintaining AI agent tool to allow self help for fault diagnosis
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• Application software support
  • Knowledge of configuring industrial applications either measuring equipment or automation products/CNC
  • Programming knowledge needed (not a programmer) but someone who could understand short macros in VB script
  • Basic SQL database knowledge an advantage
  • Maintaining AI agent tool to allow self help for software
  • Creating/Maintaining software manuals/FAQ’s
• Applications support
  • Assisting sales team configuring systems to fulfil international standards
  • This requires some basic mechanical knowledge (clamping samples), mostly software configuration
• Online and on-site training for distributors and customers in the above
• Marketing support, proof reading articles and customer webinars
• Support for the plant in Serbia

Position Requirements:

• Electronics Engineer
• Ability to troubleshoot, test, repair and service technical equipment and software
• English literacy
• Familiarity with industrial software applications
• Technical degree or certification

What we offer you?

• Work in a dynamic international environment and pleasant and support team
• Opportunities for learning and personal growth
• Private Additional Health Insurance
• Employee Assistance Program
• And many other perks and benefits