Join AOS - Drive Home Health Solutions in the US Market with Impact!
Location: Belgrade, Serbia (On-site)
Employment Type: Full-Time
Compensation: 100,000 RSD/month base + performance bonuses (up to 200,000 RSD/month)
Who We Are
At AOS, we’re a high-performance, Belgrade-based team revolutionizing home service solutions for our US clients.
Our mission? Deliver seamless appointment scheduling and exceptional client experiences in the B2C home services sector. We’re seeking dynamic, growth-driven individuals to join our Client Success Team and make a real impact by connecting clients with top-tier home health solutions.
As a B2C Client Success & Sales Specialist, you’ll be the heartbeat of our client interactions, driving sales, scheduling appointments, and fostering long-term client loyalty. You’ll handle high-volume inbound and outbound communications, ensuring every client feels valued while promoting our services to fuel business growth. This is a high-energy role perfect for someone who thrives in a team-oriented environment and loves delivering outstanding customer experiences.
What You’ll Do
- Engage Clients: Field inbound calls and initiate outbound calls/messages to schedule appointments for US-based field inspectors and route managers.
- Drive Sales & Retention: Promote service enhancements, identify sales opportunities, and foster exceptional client outcomes to boost retention.
- Ensure Seamless Operations: Perform scheduling and service delivery tasks with precision, supporting real-time job completion.
- Fuel Growth: Actively contribute to company growth initiatives by upselling services and nurturing client relationships.
- Deliver Empathy & Efficiency: Understand client needs with a keen sense of empathy, ensuring every interaction reflects our commitment to quality.
Who You Are
- Fluent in English (US) with excellent written, spoken, and comprehension skills.
- A multitasking pro who thrives in a dynamic, team-oriented environment.
- Empathetic and detail-oriented, with a knack for understanding client needs.
- Experienced in field service operations, client sales, or customer success (B2C experience is a plus!).
- Proactive and goal-oriented, enjoys taking initiative and achieving tangible results.
Why Join AOS?
- Competitive Pay: Earn a base salary of 100,000 RSD/month plus performance-based bonuses, with potential earnings up to 200,000 RSD/month.
- Full-Time Role: Steady employment with holiday pay included.
- Dynamic Team Environment: Work with a high-energy, supportive team in Belgrade city center office.
- Growth Opportunities: Be part of a company focused on innovation and expansion in the B2C home services sector.
Ready to Make an Impact?
If you’re driven, empathetic, and ready to deliver exceptional client experiences, we want you on our team!
Apply Today! Let’s grow together.