Back Office Manager

ClearSky Balkan d.o.o. is seeking a highly organised and proactive Back Office Manager to support and optimise our administrative and operational processes. This role is ideal for a motivated professional who thrives in a fast-paced, international business environment and is eager to contribute to efficiency, accuracy, and excellent client service.

Key Qualifications:

• Outstanding communication and interpersonal skills, with a strong team-oriented mindset
• Proficient knowledge of Microsoft Office tools, including Outlook
• Highly organized, detail-oriented, and capable of prioritizing tasks effectively
• Ability to manage multiple tasks simultaneously while maintaining accuracy
• Proactive “can-do” attitude with a strong willingness to learn and grow
• Creative and analytical thinking with an ability to find innovative solutions
• Excellent written and verbal communication skills in English
• Proven ability to perform effectively in a dynamic and fast-paced environment
• Reference: gqy0ro7wDw413YWz8bfZ690kuVs3gA7dp7TMwVpe5imXJJUbPDF1TW4mJCXagtmu

Key Responsibilities:

• Prepare, process, and file forms, applications, and documentation, primarily related to company formations worldwide and account openings with various payment service providers and EMIs
• Coordinate with internal departments to ensure smooth and efficient information flow
• Manage and execute operational requests and projects in an accurate and timely manner
• Respond promptly and professionally to inquiries from clients and colleagues
• Deliver high-quality customer service while building and maintaining strong client relationships
• Track and monitor ongoing projects to ensure efficient and professional execution
• Implement and strictly adhere to internal procedures, policies, and guidelines

Requirements:

• Full professional proficiency in English, both written and spoken
• Advanced computer skills, particularly in MS Office applications
• Experience working with CRM systems (e.g. Monday)
• Previous experience in back office management or project management within international companies is an advantage

What We Offer:

• Stable and long-term employment
• Opportunities for continuous professional development and career progression.
• A dynamic, collaborative, and supportive team environment
• If you are ready to take the next step in your career and contribute to a growing international company, we invite you to submit your CV and join ClearSky Balkan d.o.o.

Note: Only shortlisted candidates will be contacted