CRM-Dynamics Servicing Implementation Specialist (.NET)
CREATEQ
Work from home or office in Niš, Kragujevac or Belgrade
13.12.2023.
We are looking for
CRM-Dynamics Servicing Implementation Specialist (.NET)
Let us introduce ourselves
Createq Group is a Swiss software company with more than 20 years of experience with clients from different industries. Currently, we have more than 300 members spread across 5 countries! Our Software engineers use state-of-the-art technologies, products and frameworks and our expertise spans the latest technologies in Java, .NET, PHP, Mobile, Web and many more.
Sounds good, let's continue!
Sounds good, let's continue!
This is
what you’ll do:
what you’ll do:
Implementation of the CRM-Dynamics Servicing Module as a part of the Platform Team within our organization, with a strong focus on platform and platform enablement
Collaborate with cross-functional teams to understand business requirements and translate them into scalable solutions on the CRM-Dynamics platform. Identify opportunities to leverage platform capabilities and features, as well as .NET development, to enhance customer servicing processes
Possess deep knowledge of CRM-Dynamics platform functionality, customization options, and integration capabilities. Provide guidance and support to the development team in configuring and customizing the platform using .NET technologies to meet business needs
Work closely with stakeholders to analyze business processes, identify gaps, and design optimal solutions using the CRM-Dynamics Servicing Module and .NET development. Recommend best practices and industry standards for system configuration, customization, and .NET coding
Stay up to date with the latest CRM-Dynamics platform releases, updates, and industry trends. Identify opportunities for process optimization, automation, and improved customer experiences within the servicing module, utilizing both CRM-Dynamics and .NET capabilities
CRM Administration - manage the day-to-day administration of the MS-Dynamics CRM solution
CRM Development - expertise in customizing and extending the functionality of MS-Dynamics CRM
Data Management - responsibility for maintaining data integrity within the CRM solution
What
are we looking for:
are we looking for:
- 4+ years of experience
- Excellent verbal and written communication skills in English
- Proven experience in implementing CRM systems, with a focus on the CRM-Dynamics Servicing Module and .NET development
- Strong knowledge of CRM-Dynamics platform capabilities, including customization, workflows, business rules, and integration options
- Proficiency in .NET development, including C#, and related frameworks and technologies
- Familiar with event-driven architecture patterns
- Excellent problem-solving skills and the ability to analyze complex business processes and translate them into scalable solutions using both CRM-Dynamics and .NET
- Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
- Ability to work independently and proactively, with a strong sense of ownership and accountability
- Relevant certifications in CRM-Dynamics, .NET development (e.g., Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, Microsoft Certified: .NET Developer) are preferred
- Join our team and play a pivotal role in driving the successful implementation of the CRM-Dynamics Servicing Module, utilizing both CRM-Dynamics and .NET development skills to deliver exceptional customer service and enhance overall business performance
- Bachelor’s degree in computer science, Information Systems, or a related field
- English fluency
Working conditions?
We'll let our benefits
program
speak.
program
speak.
Family
Care
Care
Private health insurance for you and your family. New moms get fully paid maternity and all parents enjoy free days on important dates like the 1st of September. To make your future carefree, we'll set you up with a private pension fund as well.
People Oriented
Culture
Culture
Happiness is the most important thing for us. With Createq you'll be able to travel with your team to the client countries - Switzerland, Germany, UK... Enjoy local events such as team buildings, different sports groups and even events for your family.
Constant
Learning
Learning
We'll support your mission for knowledge with a dedicated education budget. Explore conferences or online courses you wish to take. Attend internal education sessions from senior colleagues who are ready to pass on their tips and tricks.
Hybrid
Workplace
Workplace
Choose to work from home or come by the offices in Niš, Kragujevac and Belgrade. There will be snacks, fun office events, and did we mention cake day? However, if you want to work from home we'll support you with the tech equipment you need.
Don't just work here, belong here!
Our crew is looking for a new member.
Please send your CV in English.
Only short-listed candidates will be contacted.
Only short-listed candidates will be contacted.
Konkurs je istekao.
CREATEQ
Dobrodošli u svet CREATEQ-a! Mi smo švajcarska kompanija koja se bavi razvojem softvera za razne industrije – od avijacije i finansija, preko energetike i e-učenja, pa sve do telekomunikacija. U Švajcarskoj smo prisutni još od 1996. godine, dok smo prvi razvojni centar u Srbiji otvorili 2004. godine. Počeli smo u Beogradu, proširili se na Niš, a zatim i na Kragujevac. Paralelno s razvojem u Srbiji, širili smo svoja tržišta i u Rumuniji i Moldaviji. Danas se ponosimo timom od preko 300 ljudi koji…
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Beneficije
- Porodica i roditeljstvo
- Timska druženja
- Hibridni model rada
- Edukacija, profesionalni razvoj
- Sport i rekreacija
- Dobrovoljno zdravstveno osiguranje
- Nagrade, bonusi, pokloni
- Poslovna putovanja