Customer Service Representative

Job description:

• Order receipt, order creation, shipping documents and commercial invoice creation
• Communication with the company global offices regarding delivery organization
• Communication/correspondence with customers
• Sending specifications, analyses, and other documents to customers
• Processing complaints
• Connecting customer inquiries with various internal representatives
• Responsibility for managing the order-to-cash process
• Updating customer information
• Reference: Sf4zckxRMRwIteYaSjHzc-c6gwG2aJbWOTfzi5gZsYZ0a6FqoLCJjTk7ad7dDjsn

Requirements:

• High level of English language proficiency
• Very good communication skills
• Problem-solving skills
• Previous experience in customer service is an advantage
• Knowledge of SAP software is an advantage
• Ability to work in a dynamic environment and collaborate with various teams