www.silverbellgroup.com

Customer Support Specialist

German language

Based in Belgrade

Join our team and support one of the world’s leading automotive brands! We are looking for dedicated and professional Customer Support Specialists with excellent communication skills in German and English.

Key Responsibilities:

Handle incoming inquiries from customers in German via phone, email, and chat
Provide accurate information and assistance related to automotive products and services
Collaborate with internal teams to resolve complex customer issues
Ensure a high level of customer satisfaction through timely and professional support
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Requirements:

Minimum C1 level of German (spoken and written)
Intermediate level of English
Previous experience in customer support or a service-oriented environment is a plus
Flexibility to work in night shifts
Strong communication, problem-solving, and interpersonal skills

Why join Silver Bell Group?

We believe in building strong, lasting teams through mutual growth, trust, and a shared purpose.

Opportunity to work with a globally recognized automotive brand

Competitive salary package

Friendly, multicultural team and supportive working environment

Structured onboarding and ongoing training

Remote position with occasional office visits

Silver Bell Group has been successfully operating for over 10 years, and our local team today consists of more than 500 colleagues. Our employees collaborate daily with individuals from more than 25 different nations and cultures, providing services across more than 10 industries.

Silver Bell Group d.o.o.

Ovo nije posao za svakoga. I to je u redu. Ovo je prilika za one koji žele da rastu kroz rad. Za ljude koji razmišljaju unapred, uče brzo i ne boje se novih izazova. U Silver Bell Group-u, povezujemo međunarodne kompanije sa korisnicima širom sveta -i to radimo iz Beograda. Naš posao je outsourcing usluga, pre svega u oblasti korisničke podrške, ali i prodaje, IT-a i digitalnog marketinga. Zaposleni u Silver Bell Group-u rade sa ljudima iz različitih zemalja, na više od 25 jezika, za svetske…

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