Data Analyst II

M Plus Serbia d.o.o.

Beograd | Hibrid

11.09.2025.

ugovor puno radno vreme 1. smena online intervju za posao

WE'RE HIRING!

Data Analyst II

M Plus Serbia is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.

We're looking for a skilled and detail-oriented Data Analyst II to join our team. If you enjoy transforming data into actionable insights and building impactful Power BI dashboards, take a look at this position’s main duties:

  • Develop, design, and maintain Power BI dashboards 
  • Meet with business stakeholders to understand what they need as part of the current project 
  • Understanding business requirement and plan solution to address data needs 
  • Partner with backend teams to define requirement for creation of the data source
  • Establishing connections to Data Sources
  • Design and develop Power BI dashboards 
  • Publish dashboards on servers and define user access controls 
  • Solving any data or performance issues related to workbooks 
  • Monitoring dashboards and make necessary changes including newly requested ones 
  • Understand the data that will be shown on the dashboard 
  • Manage and utilize the Power BI platform to extract meaningful insights from it 
  • Drill-down data and prepare reports with utmost accuracy 
  • Performing and presenting data analysis 
  • Developing, maintaining, and managing advanced reporting and analytics 
  • Apply algorithms and statistical methods to obtain answers from data 
  • Define new KPIs that provide insight and add value 
  • Developing and implementing user training programs to ensure that users are able to use Power Bi effectively 
  • Providing support to other team members and the end users who are using Power Bi

What we expect from you:

  • Advanced level of the English language
  • Power BI (medium to advanced)
  • SQL (medium to advanced)
  • Minimum 3 years of experience as a Business Analyst
  • Knowledge of Python is a plus

What you will get form us:

  • Hybrid model of work, 9 am - 5 pm shift 
  • Modern, well-equipped office environment in the heart of New Belgrade business district
  • Opportunity to work in a diverse, international team and build your professional network
  • Structured onboarding and paid training to help you develop new skills
  • Exposure to global business processes and systems
  • Supportive work culture focused on learning and growth

Note: This is a one-year maternity cover position.

If you want to give yourself a try in the new role, apply with your CV in English and join us!

Only shortlisted candidates will be contacted. Good luck!

    Upoznajte poslodavca M Plus Serbia

    M Plus Serbia

    Pozdrav od Mplus Serbia tima! Mplus grupa oformljena je od strane evropskih lidera u okviru Business Proces Outsourcing (BPO) industrije. Samim tim, dugogodišnje lokalno poznata Trizma se priključila istoj. Naša mreža okupila je preko poznavaoce preko 30 jezika i saradnike u preko 56 zemalja. Negujemo radnu atmosfteru gde svako može da pokaže ideje i razvija se u smeru svoje vizije. Verujemo u vrednost raznolikosti, kao i učenje kroz deljenje iskustava. Ukoliko govorite i jezike kao što su: engleski,…

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    "Trenutno sam na poziciji kontakt centar menažera, a počela od korisničke podrške pre malo više od 10 godina.
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    Beneficije

    • Obuke, konferencije
    • Edukacija, profesionalni razvoj
    • Zabavni sadržaj
    • Kompanijski popusti
    • Porodica i roditeljstvo
    • Nagrade, bonusi, pokloni
    • Timska druženja
    • Zdravlje

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