Are you passionate about healthcare and excel at staying organized and communicating clearly?
If you're looking for a dynamic support role with variety and impact, we want to hear from you!
Join us on our journey and help drive meaningful change in the healthcare industry!
About us
Globalkom is a leading global brand providing exceptional customer support for diverse clients in the U.S. For our new client, we are looking for a Healthcare Scheduling Specialist to join our team and support our new client by handling appointment coordination and ensuring smooth scheduling operations within their internal back office. In this fast-paced and rewarding environment, your skills will make a meaningful impact by coordinating appointments and streamlining processes.
Position Overview
- Act as a support system for daily operations, focusing on calling for missing reports and prescriptions where delays have occurred.
- Consistently follow up with doctor’s offices, insurance companies, and other stakeholders to gather missing information.
- Build and maintain strong client relationships by fostering trust and exceeding expectations.
- Promptly respond to client inquiries, providing solutions with a positive and professional approach.
- Responsible for scheduling activities as part of the overall patient services workflow.
Qualifications
- Strong communication skills with the ability to follow up persistently and professionally.
- Proficient in written and spoken English (C1/C2 level).
- Empathetic individuals with attention to detail.
- Ability to work independently and prioritize tasks efficiently.
- Willingness to learn and adapt to our systems and processes.
- Familiarity with the healthcare industry is a plus.
Why join us?
- Team Environment: Collaborative culture valuing persistence, precision, and teamwork.
- Full Onboarding: Dedicated support for smooth integration.
- Performance recognition: Regular reviews to provide feedback and celebrate your contributions.
- Training & Growth: Structured training for advanced scheduling tasks.
How to apply?
If you are proactive, detail-oriented, and ready to take on a dynamic role in healthcare support, we would love to hear from you!
Please submit your CV in English electronically. We look forward to learning more about your skills and ideas!
GLOBALKOM D.O.O. BEOGRAD
Globalkom is an outsourcing company founded in 2013. Together with Limolabs LLC, our globally recognized brand (www.limolabs.com), we help our clients fulfill their staffing needs with a personalized and attentive approach. Our mission is to empower businesses with cost-effective, high-quality, and flexible outsourcing solutions that enhance their operational efficiency, allowing them to focus on their core competencies and achieve sustainable growth. By fostering a connected culture among…