HR and People Operations Manager

Location: Serbia
Hours: 11am - 7pm local
Reports to: VP, Operations & VP, Talent Development and Growth 

ABOUT THE COMPANY

Ivy Exec is an elite online platform for successful business professionals that delivers executive content and networking opportunities to an exclusive membership of over 3 million. Partnering with organizations that require insights from hard‑to‑reach B2B decision makers, subject‑matter experts, and key opinion leaders, Ivy Exec connects clients with high‑caliber talent and perspectives to drive better business outcomes.

Job Overview

We are seeking a detail-oriented and proactive HR and People Operations Manager to manage and enhance our HR processes, reporting, payroll coordination, recruitment and employee records management. This role will collaborate with multiple teams and work directly with executive management to ensure compliance with company policies and local labor laws, while supporting company growth and employees throughout their lifecycle in the company.

Key Responsibilities

HR and People Ops Reporting

• Maintain and update HR and payroll reports on a monthly and quarterly basis.
• Collaborate with executive management teams to fulfill report requests
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Accounting & Payroll

• Liaise with the accounting firm for employee-related financial matters, supporting payroll preparation and processing.
• Gather and provide necessary documentation for reimbursing medical and maternity, pregnancy leave (among others).

Employee Records Management

• Maintain and update employee records (both hard copy and electronic), including contracts, certificates, leave documentation, and company policies.
• Administrate, maintain and update BambooHR platform
• Conduct monthly and quarterly audits to ensure records are accurate and up to date.
• Draft proof of employment letters and other employee-related documentation.
• Ensure all employee-related document templates comply with company policies and Serbian labor laws.

Job Leveling & Organizational Systematization

• Work with the company leadership to define and update job positions and descriptions.
• Maintain up-to-date leveling documents across all teams.
• Update the Systematization Act with position, department, and headcount changes.
• Manage and maintain organizational charts and detailed job descriptions.

Employee Onboarding & Offboarding

• Prepare and coordinate employee onboarding & offboarding according to established internal procedures

Recruitment

• Actively participate in global internal recruitment efforts.
• Prepare and publish job postings; proactively source and engage candidates across relevant platforms.
• Conduct first-round interviews with prospective candidates.

Health & Safety Compliance

• Provide updated reports on employee headcount and job descriptions to the Health & Safety agency.
• Coordinate training documentation signing for employees and the director.
• Ensure all employees, including new hires, complete mandatory H&S training.

Private Health Insurance Administration

• Work with the insurance provider to add or remove employees from the company’s health insurance plan.
• Communicate with the insurance agency about policy renewals and potential changes.

Qualifications & Skills

• Experience in HR, People Operations, or a related role.
• Strong organizational and data management skills.
• Knowledge of Serbian labor laws and HR best practices.
• Familiarity with HRIS systems (e.g., BambooHR) and payroll processes.
• Excellent communication and collaboration skills.
• Attention to detail and ability to handle sensitive employee information with confidentiality.